- Joined
- Feb 26, 2003
- Messages
- 13
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I am having a great deal of difficulty and would appreciate any assistance!
I purchased a 3-month subscription of Q-Bank, and about 3 weeks ago I finished all the questions. I still have 3 weeks to go before I take my Step 1 exam, and would like to go through all the questions at least one more time, however, for the past three weeks, regardless of how many tests I take a day, most of the questions just happen to repeat over and over, and I don't seem to gain access to the entire question bank!
Did anyone out there experience a similar problem, or is it just I? If anyone had the same problem, how did you work around it?
I tried to contact Kaplan many times, but I keep on being given the 'run around' - they give me lots of excuses, but what I really need, a solution to my problem, they fail to offer. They seem pretty efficient when it comes to collecting our money and promising the best review program for the USMLE, but when problems arise, they don't seem to care at all about their students (or should I say clients!) I am very disappointed at Kaplan, and advise those out there to ask lots of questions before purchasing any materials and services from them. One thing for sure, if you purchase any services or products for a set amount of time, make sure you don't use it all up before the time is over, or you might find yourself in the same situation I am.
Well, enough blowing out steam - if anyone have any suggestions, please reply to this post! Thanks!!
RussianCzar
I purchased a 3-month subscription of Q-Bank, and about 3 weeks ago I finished all the questions. I still have 3 weeks to go before I take my Step 1 exam, and would like to go through all the questions at least one more time, however, for the past three weeks, regardless of how many tests I take a day, most of the questions just happen to repeat over and over, and I don't seem to gain access to the entire question bank!
Did anyone out there experience a similar problem, or is it just I? If anyone had the same problem, how did you work around it?
I tried to contact Kaplan many times, but I keep on being given the 'run around' - they give me lots of excuses, but what I really need, a solution to my problem, they fail to offer. They seem pretty efficient when it comes to collecting our money and promising the best review program for the USMLE, but when problems arise, they don't seem to care at all about their students (or should I say clients!) I am very disappointed at Kaplan, and advise those out there to ask lots of questions before purchasing any materials and services from them. One thing for sure, if you purchase any services or products for a set amount of time, make sure you don't use it all up before the time is over, or you might find yourself in the same situation I am.
Well, enough blowing out steam - if anyone have any suggestions, please reply to this post! Thanks!!
RussianCzar