Question for Florida WAGS rph's at POWER stores

Started by Jeddevil
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Jeddevil

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My store just started as a Power pilot store here in AZ. We got 125 scripts from central fill delivered friday morning, so about 35% of our avg daily volume. I liked that alot.

The only issue I have so far is in-store waiters. With this version, every order entered is either for today (time-stamped at the wait time) or tomorrow after 10am. Somebody drops on 5-6 scripts that they will be picking up in 4-5 hrs, and it still needs to be completed (typed, reviewed) before the next person that dropped one off and is actually pacing next to the counter. There isn't a waiter option like there used to be. Everyone for the day appears to be put in as waiters.

So the question: How are you guys solving this issue to actually keep track of the real waiters? I am hoping someone has a great idea here that will save me from picking through the pile of labels and digging for them.