Has anyone had experience dealing with this company? I purchased a light, which I returned back within their so highly advertised 30 day full refund policy period, in the same new condition as I received it without ever using it; I just realized I didn't really need it. I called them and they acknowledged receiving it. They never refunded my money back. It's been 2 months now; every time I call their customer service they tell me some lie about how they're about to mail some checks, which I never receive. I have disputed the charges through my bank; but I am surprised how this company does business; horrendous customer service where they flat out lie to you...beware of Sheervision; I am definitely never going to deal with them again
I think it might have as much to do with your local rep as it does with the company as a whole.
A few of my classmates paid for loupe+light combos and didn't receive them for like 6 months. Local rep blamed it on the company, company blamed it on the local rep - just excuse after excuse. But my classmates now have their gear and seem to like it.
Yea, BEWARE of Sheervision...their money back guarantee is a lie; you will never see that money again. I sent my light back, and they kept my money; they are theives. Not to be trusted. Do not buy from Sheervision. Their customer service will lie to you just to get you off the line. Spoke with Myra; from their financial department about my refund; guaranteed to me that sending a refund check which i was supposed to get 2 weeks ago. Call them again, no check has been issued. These people are unprofessional; crooks
