St. Matthews University WARNING

futurewildlifev

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10+ Year Member
Apr 30, 2008
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    Here is a little letter I wrote to the President where you can read my SEVERE quality complaint:

    Dear Dr. Dietrich,

    I was a potential vet student. I merely wanted to defer for a year. I feel SMU was highly inflexible whereas SGU and most other schools give students at least up to a year to defer. Here my only options were to either lose $500 or lose $500 AND only get to defer for one semester. Likewise, I feel that the administration was highly confusing in addressing questions, having told me I can get my money back, then not get my money back, calling me by different names, not answering questions and necessitating a long series of e-mails just to obtain what I felt was basic information. And last but not least, I feel Terrance Reid, was very rude to me on the phone, both raising his voice where I had not and then actually hanging up on me. I told him that it was unprofessional to raise his voice on the phone. Then he indicates that I would not make a good member of "SMU family" and that I can not reapply based on a decision made by you and him. I find this strangest and most disturbing of all. In neither Terrance Reid's tone or neglect of my indicating that I really wanted to attend SMU (I already spoke with faculty about my interest in wildlife medicine research) did I get any indication that he felt students were part of a family. I am issuing this complaint for quality improvement and general dissatisfaction.


    Sincerely...
     

    futurewildlifev

    New Member
    10+ Year Member
    Apr 30, 2008
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      Terrence Reid and other administration do NOT care about students, are highly inflexible in dealing with personal situations that come up. SGU ARE respectful and are a hell of a lot more flexible. This complaint is being issued to the AVMA where I report the quality and decorum of SGU compared to the mess of SMU
       
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      PAThbrd

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        I could be wrong, but I can't imagine going to the AVMA would help as St. Matt's is not an accredited vet school.

        I would agree on working on the grammar and what not, I sympathize but I had a very hard time reading and figuring out what actually happened to you.
         

        chris03333

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        Jan 22, 2005
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          You pay the deposit to hold your seat in class (specifically the class that you were admitted for). They held up their end of the bargin. You pulled out:idea:. Why should they refund your money because you changed your mind about starting with the class you applied for:confused:?

          So two things to learn:
          1. Read the fine print and get it in writing if you want special treatment BEFORE you send in a large sum of money....
          2. Schools are under no obligation to let you defer (regardless if they are AVMA accredited or not).:rolleyes:
           
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