yeah i actually did call that number at the end of their e-mails. the first time i tried, a lady said that my filed was reviewed early november (i was complete 10/19) and just that no decision has been made (she used the metaphor of a plane in a holding pattern
). the second time i called that number it was a different woman on the phone and she said that the previous lady was not supposed to tell me that information and that i just have to wait it out b/c this is their process. she also assured me that many students are in the same boat and it doesn't mean anything bad. i hope somebody here hears something soon!