Switching to a different retail pharmacy

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crossurfingers

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Many of you may think this is crazy, but I'm thinking of switching from Target to Walgreens. Walgreens offers me a more convenient location and a better work schedule during the school year; not to mention a busier environment which may be better for me (I think I'm more of a repetetive learner). I did have some scheduling problems with the job at Target and school last year, but it is a less stressful environment and they were the first to give me a pharm tech job. I am so on the fence with this! I have about a year till I graduate and I do think that Target is a good place to work for pharmacists- I'm afraid I might get burned out at Wags as a pharmacist. Friends are telling me to stick it out at Target so that it would be easier for me to get in once I graduate (if that is even true?)

If I do decide to switch companies, how do I go about informing Target? Do I tell them about my job offer at Walgreens or should I give other reasons? I don't want to burn any bridges and I'm not sure how my boss would react to me leaving for another company, especially Walgreens. Any advice would be greatly appreciated!
 
I would give my right hand to work at target...I heard they pay well and the hours are great...I think you should stay with target but if you have to go then dont tell your boss you are leaving for walgreens...make something up.
 
I've worked for Target for years (both in and out of the pharmacy) and done rotations for school at Walgreens. I have to say... stay with Target (and not only because they pay me for my internship instead of the free labor I provided Walgreens for months!). I won't post my personal reasons for preferring Target over Walgreens so as to avoid the inevitable debate, but a few things to think about...

If you're going to leave Target, you simply turn in your two-week resignation and tell your boss that you're pursuing other options in pharmacy. But... if the Walgreens is anywhere near the Target you work for now, it seems to me that you will eventually cross paths with the Target again, through a transfer, calling to see if a medication is in stock, or a price match. Leave on good terms.
 
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Shmy2008 said:
I've worked for Target for years (both in and out of the pharmacy) and done rotations for school at Walgreens. I have to say... stay with Target (and not only because they pay me for my internship instead of the free labor I provided Walgreens for months!). I won't post my personal reasons for preferring Target over Walgreens so as to avoid the inevitable debate, but a few things to think about...

If you're going to leave Target, you simply turn in your two-week resignation and tell your boss that you're pursuing other options in pharmacy. But... if the Walgreens is anywhere near the Target you work for now, it seems to me that you will eventually cross paths with the Target again, through a transfer, calling to see if a medication is in stock, or a price match. Leave on good terms.

I actually wouldn't mind if you posted your reasons for preferring Target over other chains. One thing I don't really like about Target is that it seems very numbers/business oriented. For example, the need to meet a certain goal for auto-fill by the end of each month and pushing Redcards. I really despise pushing for redcards. Pharmacists are supposed to be looking out for the well-being of the patient- how does that appear to them when you try to sell them a credit card with a 20%APR right after medication counseling? There's none of that at Walgreens (or at least the one I'm at).

The proximity of the two pharmacies was also one of my concerns. I'm pretty sure that they would find out eventually since one of the pharmacists from each of the stores are friends. I don't know whether or not to just come out with it or have them find out after I quit by word of mouth.
 
crossurfingers said:
I actually wouldn't mind if you posted your reasons for preferring Target over other chains. One thing I don't really like about Target is that it seems very numbers/business oriented. For example, the need to meet a certain goal for auto-fill by the end of each month and pushing Redcards. I really despise pushing for redcards. Pharmacists are supposed to be looking out for the well-being of the patient- how does that appear to them when you try to sell them a credit card with a 20%APR right after medication counseling? There's none of that at Walgreens (or at least the one I'm at).

I also despise the Red Card program. I completely agree that we are there first and foremost to provide pharmacy services (and all that that entails), but you must remember... in the grand scheme of things, Target is very new to the pharmacy world. There's also the fact that Target makes most of its money in departments outside the pharmacy, whereas at chain pharmacies like Walgreens, the opposite is true. I've discussed things like "the numbers game" many times with my pharmacists... my opinion is that if you let yourself play the game, you can't object to its outcome. But if you're a "conscientious objector" and at least go to the trouble of voicing concerns and questioning the "higher ups" you can at least get them thinking...

So my Walgreens qualms... its a well-oiled machine by design, not by necessity. There are charts on the walls that tell you where to stand if there are X number of pharmacists and Y number of techs on a shift. During a four hour rotation shift (twice weekly) for school last year, I saw the pharmacist rarely move from the three by three box in front of the verification computer. Programs like express pay, the drive-thru window, auto refill (which yes, Target has too), and the like are meant to add a measure of convenience on behalf of the patient... what they actually do is decrease the amount of contact the patient has with the pharmacist. Hear no pharmacist, see no pharmacist, speak no pharmacist. In the four months I spent at Walgreens, I saw zero pharmacist-initiated consultations and did not hear the phrase "Would you like to go over this prescription with the pharmacist?" uttered once. The rumors of the advent of scanning prescriptions into the system and being able to verify prescriptions in Florida from a pharmacy in Ohio means even more seclusion of the pharmacist. I would be willing to wager that at least 75% of the patients at my pharmacy (Target) could name the pharmacy manager and part-time pharmacists by first name... I would also be willing to wager that that number is much lower at any of the five Walgreens within a five-mile radius of my store. Did I mention the market saturation?

Purely my opinions though... you should do whats right for you 😉
 
Shmy2008 said:
So my Walgreens qualms... its a well-oiled machine by design, not by necessity. There are charts on the walls that tell you where to stand if there are X number of pharmacists and Y number of techs on a shift. During a four hour rotation shift (twice weekly) for school last year, I saw the pharmacist rarely move from the three by three box in front of the verification computer. Programs like express pay, the drive-thru window, auto refill (which yes, Target has too), and the like are meant to add a measure of convenience on behalf of the patient... what they actually do is decrease the amount of contact the patient has with the pharmacist. Hear no pharmacist, see no pharmacist, speak no pharmacist. In the four months I spent at Walgreens, I saw zero pharmacist-initiated consultations and did not hear the phrase "Would you like to go over this prescription with the pharmacist?" uttered once. The rumors of the advent of scanning prescriptions into the system and being able to verify prescriptions in Florida from a pharmacy in Ohio means even more seclusion of the pharmacist. I would be willing to wager that at least 75% of the patients at my pharmacy (Target) could name the pharmacy manager and part-time pharmacists by first name... I would also be willing to wager that that number is much lower at any of the five Walgreens within a five-mile radius of my store. Did I mention the market saturation?

I agree with your observations about Walgreens. I rarely see any counseling going on at Wags. I am the only person who regularly asks if the patient has any questions about their medication. It is a hold-over habit from Kroger where it was mandatory with every patient, every time.

At Kroger the pharmacists put mandatory counseling stickers on the prescriptions pretty regularly. There was a LOT more patient interaction.
I like that better because there things that people need to HEAR, even if they have stickers/warning labels on the bottle/label. Example: no alcohol, or even mouthwash with Flagyl.

Also, I find that the Walgreen pharmacists don't really take breaks or even sit down. One of our pharmacists eats standing up by the sink and the other crouches on a little stool behind the shelf to wolf down a burger or whatever. That sucks.

Finally, you are correct about the off-site verification. It is called workload balancing and we are implementing it in our area. We are not crossing state lines, though. KY scripts are verified in KY and IN scripts in IN (my city is on the border). Some problems I see: sometimes a tech is screaming for an F4 and the prescription is already gone, being verified at another store. We seem to be getting more DRE's since workload balancing was implemented. I don't know how it is working out other places, though...

I'd stay with Target, but that's just me.
I don't think I want to work for Wags after graduation.
 
This is something I wrote in a different thread about my recent switch from walgreens to Target:

"All retail pharmacies will have their own problems. Some of the reasons I disliked Walgreens were:
1. Lack of breaks in an 8-hour shift
2. Drive thru (enough said)
3. STAPLED BAGS! (I like to get one last look at the vials, and “show and tell” counsel-difficult to do that with stapled bags…I know, nobody said I CAN’T open them, it’s just very inconvenient and some patients make faces like you’re invading their personal space when you open a stapled bag…and if stuff falls out in their car, it’s your fault!)
4. Too much dependence on technology and very high Rx volumes are mistakes waiting to happen (Yes they have an awesome computer system…but in my store the counting scales and automatic cells were often wrong, and people take it for granted that the computer is always right, and become less careful…a floater pharmacist verified 4 teaspoonfuls of amoxicillin for a 2-year-old)"
5. pseudoephedrine logs suck! I'm not sure how many states have restricted sudafed sales, but in AZ you have to show a drivers license, and your info has to be recorded. With all of the up to date technology at Walgreens, you would think they would have a computerized way to do this, but we had to fill everything out by hand. It took 10 minutes to sell a darn box of sudafed! (At Target, we just scan the bar code on the back of the driver's license; it takes seconds!)

I've been working for Target as an intern for a month now, and I LOVE IT! I actually like going to work now. There is so much more quality patient interaction. Everybody actually listens to what I have to say. I no longer have patients telling me to hurry up, or patients asking to supersize their order of percocet at the drive-thru of Walgreens. I was able to counsel a patient on smoking cessation last week for a whole 20 minutes without having 30 other people breathing down my neck. It was awesome. And I have time to do a quick review of what I need to counsel on before the patient picks up their med if it's something I'm unfamiliar with. Since the pharmacy closes for lunch, I can sit down for 30 minutes and eat peacefully without feeling like I'm leaving the pharmacist in a bad position without me, and we get to chat and I can find out what he thinks about his job. He seems to really like it.

If I were you, I would stay with Target.
 
The main reason I would choose walgreens is that if Target still runs on PDX computer system...enough said. Walgreens technology runs circles around that system. Again this is coming from a 5 year walgreen employee, so you know what I am biased to. Also 3:1 profit sharing cannot be beat IMO. It was a no brainer for me.

Retail pharmacy is what it is. There isn't as much opportunity for counseling because most retail pharmacies aren't setup to do it. Sure you will get those small chains that have private rooms to counsel but those are far and few between. The fact is what you learn in pharmacy school in terms of patient interactions is "disney world" utopian pharmacy in most retail settings. Most people would soon rather walk in, get their script and leave without any consultation whatsoever. I am not implying that consultations are not important, as they are. However most of you that actually get to do long consultations daily must work in a pharmacy that is lucky to do over 200 scripts a day. Mine currently does between 6-800.

At the end of the day, most retail settings are the same. The only thing that differs is script count, technology and benefits. I personally cannot stand working in a pharmacy that does less than 550 per day. I still get plenty of patient consultations and have great benefits. You as the pharmacist, ultimately chooses if you want to counsel or not. I think alot of the problem is that, for whatever reason, alot of pharmacists are scared of the patients. I keep hearing " I don't want to get yelled at". Why is everyone so afraid to tell the next customer to wait a few minutes until you finished with your current consultation? I think this is what leads to alot of people not taking the time to do what they are supposed to do. Time to buck up and take charge and stop being so afraid of the patients you serve. There are plenty of opportunities to counsel, you just have to take the time to do it.

These are my opinions and I suggest you do what is right for you. I don't want to get into a argument about which retails sights are the best. It does seem however that alot of people get into retail thinking its going to be what they said in pharmacy school. Actually, its very different from what they said. If you want to counsel patients extensively, get a hospital job that allows you to do discharge patient counseling or work as a consultant. Retail pharmacy is slowling evolving but still has a LONG way to go.
 
pharmdgto said:
At the end of the day, most retail settings are the same. The only thing that differs is script count, technology and benefits. I personally cannot stand working in a pharmacy that does less than 550 per day. I still get plenty of patient consultations and have great benefits. You as the pharmacist, ultimately chooses if you want to counsel or not. I think alot of the problem is that, for whatever reason, alot of pharmacists are scared of the patients. I keep hearing " I don't want to get yelled at". Why is everyone so afraid to tell the next customer to wait a few minutes until you finished with your current consultation? I think this is what leads to alot of people not taking the time to do what they are supposed to do. Time to buck up and take charge and stop being so afraid of the patients you serve. There are plenty of opportunities to counsel, you just have to take the time to do it.

I don't know. I've worked for two different chains and they couldn't be more different. Night and day.

My Walgreens is a 250-400 store and there is almost no patient pharmacist interaction.

The two Krogers I worked for were 150/day and 400-500+/day stores and both had significant patient interaction.

Kroger pay is a little less than Walgreens though.
At this point I don't know where I want to work after graduation. I'm looking into Walmart too, and hospital.

I do agree with you that pharmacists need to "buck up" and actually be in charge. This applies to patients and techs as well. At Kroger some of the techs thought they ran the place. We had two techs get into a shouting match and the pharmacists just kept their backs turned meekly checking prescriptions. You are the boss. Act like it!!!!!
 
I just finished a rotation at Target and honestly cannot understand what all the fuss is about this company. Their computer system SUCKS!! Their whole work flow is outdated, so having the extra technician help is wasted because you use 1 or 2 just for ordering and putting away orders rather than filling prescriptions. ClearRx is a somewhat good idea but really annoying to fill. I've had patients who hate it because it's flipped upside down so can spill out and are hard to see inside and sometimes get pills stuck, etc. Counseling is only done occasionally depending on the pharmacist (like every other pharmacy) and unlike chains, not a lot of the "guests" (Target doesn't allow you to call them customers or patients) really would seek you out compared to Walgreens, CVS, Rite-Aid, etc. because they don't associate Target with pharmacy as they would with retail chains where the pharmacy is the primary source of income rather than the front end.

You do get that half hour lunch break, 10% discount, and no drive-throughs unlike Walgreen's, but I hate how corporate Target is with their Team leaders, auto-refill push, and transfer coupons and Red cards. There also aren't many stores, so it's harder to find extra hours to pay off those school loans, no sign-on bonuses, having to float at first, and it's harder to become a manager (at least in my area). I'd like being in charge as the pharmacist, so it's annoying having to report to the "Store Team Leader" all the time because you're only a small fish in a big sea unlike at Walgreens and other chains.
 
I would also like to know what Walgreen's pharmacies that you work in that doesn't allow a break?? Even the chicago suburb pharmacies where I worked allowed pharmacists to take a break. The only exception might be if you worked lets say a 8-4 and had to stay because the 2 pm pharmacist called in sick and they couldn't find a replacement (24 hour store). This is very rare, as corporate generally will find a suitable floater replacement or have the pharmacy manager come in.

Besides working as an intern and now a graduate intern for the past 5 years (someday I will get a license..waiting for my NAPLEX results), walgreens paid for alot of my education, gave me a 35k sign on bonus (yes 35 thousand) and also I start with 15 paid vacation days and get to carry over all the tech/intern seniority. As I stated before, the grass is hardly greener anywhere you go, however I wouldn't change anything. I do think that pharmacy schools need to paint a much clearer picture of community pharmacy. The problem is if you graduate from an "anti-retail" research oriented pharmacy school you will get zero exposure to what it's really like. I still cannot believe that alot of my classmates had never worked in a pharmacy prior to entering pharmacy school and didn't work during the 4 years either. They must really have a rude awakening when they figure out its not all sunflowers and rainbows in the real world....
 
pharmdgto said:
I would also like to know what Walgreen's pharmacies that you work in that doesn't allow a break?? Even the chicago suburb pharmacies where I worked allowed pharmacists to take a break. The only exception might be if you worked lets say a 8-4 and had to stay because the 2 pm pharmacist called in sick and they couldn't find a replacement (24 hour store). This is very rare, as corporate generally will find a suitable floater replacement or have the pharmacy manager come in.

....
I can't speak for Walgreens, but at CVS in GA the only stores that I know about where the RPh gets a break are the 24 hour stores that have pharmacist overlap during the day. And, even then, they don't have overlap everyday and the DM's do all they can to avoid the overlap because of the cost. So, at CVS, if you are the only RPh on duty you don't get a scheduled break. There are some other chains in our area that do (Wal-mart), but it is not mandated by the Georgia pharmacy board, therefore the pharmacies don't have to provide it.
 
I get tired of hearing about not getting a break also. Yes, Wags is real busy. But, you are entitled to a break and if you want it, say "Hey, I am going on break!" Not real hard. If you don't speak up about taking a break, no one will make you because the help is nice. But I have never heard a pharmacist ridicule or prevent someone from taking a break that is owed them. Now if you feel bad about leaving others busy while you take a break, and that is why you don't take it, then that is your problem, not Wags.

I really don't think it is as much a walgreens vs other pharmacies issue, but a fast paced store vs. a slower store. People complaining about Wags don't like the pace and workload. These same people would probably not like a 600 script a day CVS. Others really like that pace, me included. The day flies by and I have as much patient interaction as I want. If I want more, I talk to more people. I like staying busy. I also like helping people with problems, and I have no problem leaving a line of people to go help someone else for 5 minutes. You do have to have the ability to not let complainers bother you. We get some of the most irratating patients in Wags that just want it right now with no questions asked and they will complain over stupid things. You have to be able to let those things go and not bother you or Wags will kill you.

Many people are better suited for slow stores. There is nothing wrong with that and I don't fault them or the stores they enjoy. Many people like a fast pace. There is nothing wrong with that either. Thankfully, pharmacy provides us many choices and the demand is there that if we don't like our choice, we can bounce around until we find something that fits our personality.

I feel like all of us pro-wags and anti-wags people should hug and make up now.
 
I'm not so much pro or anti-Wags in general, I just don't think its the place for me. I've been at a Kroger that was much busier than my current Wags and it was still a more friendly work environment.

I'm not saying that "no breaks" is Walgreens corporate policy. It's more that their unofficial corporate culture discourages them... the pharmacists in my store leave the verification window to pee once or twice a day. Sometimes they take a quick food break the way I described earlier.

We do not get 15 minute breaks (yes I am aware that this is against the law for techs) at all. Someone challenged the pharmacy manager about this and he stated that if he allowed 15 minute breaks then he would prohibit anyone leaving the pharmacy for any reason other than lunch or the scheduled breaks. No going to the bathroom, getting a drink of water, etc. Also, they don't start lunches until 2 p.m. which is as much as six hours after the first tech arrives at 8 a.m.

There are lots of good things about Walgreens: they pay well, their techs are very well trained, you get 15% off everything in the store, pharmacy is the top dog in the store, etc.

You guys are absolutely right that different people are suited for different things. I've seen the good and bad of two of the major chains in my area. I feel like I still need to see more before I decide if I want to do retail.
 
I've worked at a couple of Walgreens - my home store plus filling in when needed elsewhere. All the techs took their 15 minute breaks and 1/2 hour lunches. The pharmacists all took 1/2 hour lunches. There were 2 pharmacists normally on duty, 3 during the middle of the day, 1 overnight. You also work 8 hour days and there are plenty of opportunities to work on your day off.

The CVS by my house has a sign that the pharmacist takes a break from 2pm until 2:30pm. So, it looks like they get breaks too.
 
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dgroulx said:
I've worked at a couple of Walgreens - my home store plus filling in when needed elsewhere. All the techs took their 15 minute breaks and 1/2 hour lunches. The pharmacists all took 1/2 hour lunches. There were 2 pharmacists normally on duty, 3 during the middle of the day, 1 overnight. You also work 8 hour days and there are plenty of opportunities to work on your day off.

The CVS by my house has a sign that the pharmacist takes a break from 2pm until 2:30pm. So, it looks like they get breaks too.
Dana - do you have any idea if this is mandated by the Florida board, or is it a holdover from when the store was an Eckerds??
 
All the techs at our store agreed that we would forgo our 15 minute breaks if we were allowed to have food and drink in the pharmacy. I just pack a snack and drink and eat when I get hungry when we have a "lull" in the action. On the weekends, we regularly eat our lunches on the back counter in between customers and have the store manager just clock us out for 30 minutes. I don't have a problem with it as long as we get to eat.
 
rxlynn said:
Dana - do you have any idea if this is mandated by the Florida board, or is it a holdover from when the store was an Eckerds??

I'm not sure if it is mandated. I've never seen a pharmacist not take their lunch break. At Eckerds, the pharmacist took his break by sitting at the back counter, eating & reading the paper. He did not do any work until his 1/2 hour was up. People just had to wait. At another Eckerds, the pharmacist closed the pharmacy for 1/2 hour. It was dark with a sign that they were closed for lunch.

The clinic I was at closed an entire hour for lunch. They had low volume, too.
 
Another reason to work for Target as an intern...

$3000/year of tuition reimbursement, with no contracts or strings attached. You are eligible from day 1 after you're hired. Unlike at Walgreens, where you practically have to sign your soul away in contracts to get $5000/year. Plus if you stay w/ Target after graduation, you can still cash in on the $3000/year until the balance of your tuition is paid off while you are working.

An additional comment about no breaks at Walgreens....the pharmacy was open from 10am to 6pm on Sunday, with only one pharmacist and myself working. We filled about 400 scripts, and the pharmacist didn't get a break. If I took a break, the pharmacist had to handle two lanes of drive thru, the in and out window, filling and verifying by herself. In my opinion, that's not an adequate quality of "work life," and a situation I will never return to.
 
Roxicet said:
Another reason to work for Target as an intern...

$3000/year of tuition reimbursement, with no contracts or strings attached. You are eligible from day 1 after you're hired. Unlike at Walgreens, where you practically have to sign your soul away in contracts to get $5000/year. Plus if you stay w/ Target after graduation, you can still cash in on the $3000/year until the balance of your tuition is paid off while you are working.

An additional comment about no breaks at Walgreens....the pharmacy was open from 10am to 6pm on Sunday, with only one pharmacist and myself working. We filled about 400 scripts, and the pharmacist didn't get a break. If I took a break, the pharmacist had to handle two lanes of drive thru, the in and out window, filling and verifying by herself. In my opinion, that's not an adequate quality of "work life," and a situation I will never return to.


Do all Target's do the 3000/yr reimbursement? Do you happen to know if there is a minimum number of hours you need to work each week? That seems like such a great deal. My company offer's it but you have to sign 1/2 of your soul away so I didn't do it. Target sounds better and better to me everyday.
 
Roxicet said:
An additional comment about no breaks at Walgreens....the pharmacy was open from 10am to 6pm on Sunday, with only one pharmacist and myself working. We filled about 400 scripts, and the pharmacist didn't get a break. If I took a break, the pharmacist had to handle two lanes of drive thru, the in and out window, filling and verifying by herself. In my opinion, that's not an adequate quality of "work life," and a situation I will never return to.

That was the pharmacist's choice. You're allowed to close the drive through, and close the in-window and move the in-window to the out-window. When people see the drive though closed sign, they just park and come in.
 
Roxicet said:
Another reason to work for Target as an intern...

$3000/year of tuition reimbursement, with no contracts or strings attached. You are eligible from day 1 after you're hired. Unlike at Walgreens, where you practically have to sign your soul away in contracts to get $5000/year. Plus if you stay w/ Target after graduation, you can still cash in on the $3000/year until the balance of your tuition is paid off while you are working.

So you're not required to work for them after graduating? You can pretty much just work for them during pharmacy school and get the $3000/year? How many hours/week do you have to work and how do you get into this program? Sounds like a great program to me.
 
starsweet said:
So you're not required to work for them after graduating? You can pretty much just work for them during pharmacy school and get the $3000/year? How many hours/week do you have to work and how do you get into this program? Sounds like a great program to me.

There isn't a minimum number of hours per week required (I only work 11 hrs/week), and no you don't have to work for them when you graduate and you don't have to pay them back. Yes, it is sweet. 🙂 As soon as you are hired, you can apply for reimbursement 2 weeks prior to the semester/quarter start date of your classes for approval, and you will get a reimbursement check after you provide proof that you passed the classes when they are finished.
 
Thanks Roxicet! Is there a link to this program online? My tuition each semester is only a little more than $3,000. :meanie:

I tried to find information about it online but all I could come across was this:

http://allpharmacyjobs.com/target_jobs.htm

And it doesn't say anything about $3,000. 😕 So I was wondering if you had any contact info for this program?
 
dgroulx said:
That was the pharmacist's choice. You're allowed to close the drive through, and close the in-window and move the in-window to the out-window. When people see the drive though closed sign, they just park and come in.


At our store the in-window would automatically be closed (would never open actually) on a day where there was only pharmacist and tech. I have never seen the drive-thru closed at Walgreens.

Only one time did we close the drive-thru at Kroger. People still pulled up to it, yelled, honked, and banged on the window before parking and coming inside to park and yell at us some more. People expect the window to be available whenever the pharmacy is open. That was at my first Kroger store. At my second store our store manager did not allow us to close the drive thru for any reason while the store was open.
 
starsweet said:
Thanks Roxicet! Is there a link to this program online? My tuition each semester is only a little more than $3,000. :meanie:

I tried to find information about it online but all I could come across was this:

http://allpharmacyjobs.com/target_jobs.htm

And it doesn't say anything about $3,000. 😕 So I was wondering if you had any contact info for this program?

Try Target.com. I think I read a brief description about it there.
 
Phantom_Eclipse said:
Try Target.com. I think I read a brief description about it there.

Yes, at the very bottom of Target.com, you can click on "careers" and then "benefits" on the left-hand side, and then "for your growth." For some reason, pharmacy students are considered undergrad students, and not graduate students, so we can only get $3000 instead of $4000 per year.

I'm able to access a much more detailed description under "team member services" but it's pretty long. If you PM me I can copy it and send it to anyone interested.