Who knows but again I called again today 🙄 and they told me the same story again. The lady was somewhat more helpful today and gave me more details. You submit your application, and *if* you have all documents that should go with your application are in, you go active, this active will be go on until you start getting verified, after you have been verified then you are processed (finally freaking done). But, many times the online AMCAS will not be 100% correct, meaning that on mine on the online main page, it says that I only have two transcripts, but I know for a fact and AMCAS told me that all three of mine are in. Sooo, call AMCAS if you already have not, and ask them if they have all your transcripts, but do not assume that the online page is correct....