Who was the credentialing agency? If you don't mind me asking....
ECE? Josef Silney? WES?
I would think that you should take this matter up with them and have them send a fixed copy to AACOMAS...
I had a similar issue with my foreign credentials and AACOMAS, but they finally sorted it out on THEIR end, after a million emails from me, haha.
The foreign credential thing can be frustrating sometimes, but hang in there! There is light at the end of the tunnel! I've even gotten my first interview offer! I thought the foreign credential thing would be a super negative on my file, but so far, so good. I've gotten every secondary the first day it was out and I have 1 interview invite so far.
So...my point is...hang in there!
BTW...My foreign credentials were also "third world"...I had to have legal documents signed so that a proxy could order the transcripts for me after I left the country, because like your school, there was nothing on the website to order transcripts or anything like that. It took months, but the credentialing agency got it. Also...you should know that (at least at Josef Silny) they return the original documents to YOU so that you can keep them for the future, since their evaluation is valid for 3 years only. If you need your credentials again after the 3 years, they allow you to resend the documents YOURSELF, rather than traveling to the country or anything else like that. So you only have to go through that hell once. PM me if you want more info. My experience with them has been positive, and I understand the need for moral support with this foreign credentialing thing....