Technology Tungsten E2 & Epocrates Problems

[acolyte28]

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Hey guys,

I just got a new Tungsten E2 and whenever I turn it off after having used Epocrates, it gets a fatal error and I have to reset it. There was a support issue update about this on Epocrates' website that had instructions and basically said reinstall it, but I've done that more than 5 times already with no luck. Anyone else have any insight on this? It's making me miss my old good and reliable Clie.

 

[drj400m]

Just bought the new Tungsten E2 as well. It is the newest in a long list of PDA's= Palm III, casseopia, original Ipaq, palm m505, Sony NX710, tungsten T, Tungsten T3, Treo 600 and now the E3. I consider myself to be addicted to "gadgets" as my wife calls them 😀 .
I just spent an hour trying to get epocrates on my E2!!! 😡
If you search their site it has new software for the E2 (just for windows at this time they are still working on the Mac version. 👎
Just go to this page and look for the mention at the top about the E2:
http://www2.epocrates.com/support/
This is my first post so hello to everyone!!
Jeff

 

[acolyte28]

drj400m,

You said you tried getting epocrates for an hour, were you having the same trouble as I did with the fatal errors? I tried hot sync-ing their new installation file (6th time), but I still get the same problems. Do you think I have a defective unit? I even tried wiping the memory and it still didn't work. I knew I should have gotten the regular Tungsten E 🙁

 

[drj400m]

What type of computer are you using: Windows or Mac?
If windows and still getting problem you might try calling or e-mailing epocrates and if that doesn't work return the unit.
Jeff

 

[acolyte28]

😀
I got it to work now!
The problem was that my Epocrate's account was linked to the older version that isn't compatible with the Tungsten E2. As a last ditch effort I created a new ID and password and redownloaded (what seemed to be the same file again), but this time it worked! 🙂

Thanks for the help!

 

[drj400m]

Good job! 🙂