This man is essentially a CPA who worked his way up to be a very gloried CFO. People have to know he has no role in individual case determinations and really no role in setting specific medical or mental health coverage policy, limits, or direction. There are layers and layers and layers of MD leadership, individual Medical Directors, and population health researchers and statisticians behind all this. Regarding UBH's Behavioral Health UM practices, some of their policies and decisions are pretty apt and reasonable for the monitoring of outpatient utilization (most psychiatry and mental tx is OP). Not the best. Not the worst. But again, not that this should matter. This is a man. A husband and a father.
I don’t think the guy deserved to die, but this apology for his role is unwarranted, in my opinion.
It is deeply immoral and should not be allowable that people profit from denying a basic need to others. Insurance apologists might argue that they are merely denying payment, not care, but the effect is the same (and perversely, this is more directly true the more vulnerable the insured). Participation in such a scheme is immoral, and nobody is more responsible than the person who oversees the entire enterprise.
The simple reality is that the moral responsibility cascades uphill. To make an analogy (and let me be clear that I am not inviting a debate about this issue, just using it demonstratively), if one believes that execution is wrong, it is entirely reasonable to blame a governor for signing the death warrants even if they don’t personally strap them to the gurney and push the drugs.
None of this justifies murder, but it is not inappropriate to hold him responsible for the suffering caused by his organization.