Wags and Express Scripts reach deal?

[MountainPharmD]

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Everyone I know at Walgreens seems to have had significant hour cuts, and a lot of our patients who transferred from Walgreens have talked about how they WISH they would've left sooner, so I seriously doubt they will even come close to getting them all back. lol

Woo Hoo!!! Page 2!

They won't get them all back. The bottom line as I have said before people are lazy. If the Walgreens is half a block closer to their house they will go back. Convenience is all that matters. Lord knows they are not getting any kind of customer service at either ****ty pharmacy.

 

[Tinkerbell22]

Woo Hoo!!! Page 2!

They won't get them all back. The bottom line as I have said before people are lazy. If the Walgreens is half a block closer to their house they will go back. Convenience is all that matters. Lord knows they are not getting any kind of customer service at either ****ty pharmacy.

I don't work for CVS so I wouldn't really know about their customer service.

I work for a company that basically bases its entire competitive strategy on customer service, but it's only located in the southeast so that doesn't really matter... I just happen to agree with Old Timer on the whole thing. I seriously doubt ESI suffered at all when you consider the situation.

 

[joetrisman]

Flu shot season, balance rewards kickoff, and the return of ESI. Haven't worked at Wags in a week, today should be interesting.

 

[genesis09]

We've been registering people at store level for balance rewards since Wednesday. The true test of the program will be October 1.