Walgreens Floater Keys

This forum made possible through the generous support of SDN members, donors, and sponsors. Thank you.

rx1983

Full Member
7+ Year Member
Joined
Dec 13, 2014
Messages
40
Reaction score
18
At one store I work at a lot there is now an ASM who sees himself as a stickler for every little rule. His latest action is that he will not allow the floater key binder to be kept in the pharmacy with the key container by a floater. I've worked at 40 stores and have never seen this, besides there are codes and passwords in the binder that the pharmacist potentially needs. Now we have the pharmacy manager off so often there is a floater relieving a floater. Every other time I have seen that the binder is in the pharmacy, so the pharmacists simply exchange the keys and document this.

Today this guy confronts me and tells me that EVERY time the keys are exchanged between pharmacists the keys need to be returned to the office where the binder is, they need to be sealed into the container, then they can be checked out by the relief pharmacist. I told him this is absurd, and that he has no reason to treat licensed pharmacists like children. He said this is loss prevention's policy not his, to which I responded why is this not done at any other store? This is a front end manager who doesn't understand discretion. I then asked him how do I have time for this unnecessary procedure when there is never any pharmacist overlap? By the time I wait for the other pharmacist to arrive, go to the office, find a manager, and participate in his waste of time it will always be 5-10 minutes after my shift end time. I told him that if he wants to be a stickler for the rules I will be to and will email the store manager every time and ask them to extend my clock in to the time I actually leave. Absolutely ridiculous. I don't know why at Walgreens these high school grads think they get to run the pharmacy.
 
At one store I work at a lot there is now an ASM who sees himself as a stickler for every little rule. His latest action is that he will not allow the floater key binder to be kept in the pharmacy with the key container by a floater. I've worked at 40 stores and have never seen this, besides there are codes and passwords in the binder that the pharmacist potentially needs. Now we have the pharmacy manager off so often there is a floater relieving a floater. Every other time I have seen that the binder is in the pharmacy, so the pharmacists simply exchange the keys and document this.

Today this guy confronts me and tells me that EVERY time the keys are exchanged between pharmacists the keys need to be returned to the office where the binder is, they need to be sealed into the container, then they can be checked out by the relief pharmacist. I told him this is absurd, and that he has no reason to treat licensed pharmacists like children. He said this is loss prevention's policy not his, to which I responded why is this not done at any other store? This is a front end manager who doesn't understand discretion. I then asked him how do I have time for this unnecessary procedure when there is never any pharmacist overlap? By the time I wait for the other pharmacist to arrive, go to the office, find a manager, and participate in his waste of time it will always be 5-10 minutes after my shift end time. I told him that if he wants to be a stickler for the rules I will be to and will email the store manager every time and ask them to extend my clock in to the time I actually leave. Absolutely ridiculous. I don't know why at Walgreens these high school grads think they get to run the pharmacy.
Policies are not oral tradition. Ask for the written policy.
 
Every pharmacy in my region keeps it in the office.
 
At one store I work at a lot there is now an ASM who sees himself as a stickler for every little rule. His latest action is that he will not allow the floater key binder to be kept in the pharmacy with the key container by a floater. I've worked at 40 stores and have never seen this, besides there are codes and passwords in the binder that the pharmacist potentially needs. Now we have the pharmacy manager off so often there is a floater relieving a floater. Every other time I have seen that the binder is in the pharmacy, so the pharmacists simply exchange the keys and document this.

Today this guy confronts me and tells me that EVERY time the keys are exchanged between pharmacists the keys need to be returned to the office where the binder is, they need to be sealed into the container, then they can be checked out by the relief pharmacist. I told him this is absurd, and that he has no reason to treat licensed pharmacists like children. He said this is loss prevention's policy not his, to which I responded why is this not done at any other store? This is a front end manager who doesn't understand discretion. I then asked him how do I have time for this unnecessary procedure when there is never any pharmacist overlap? By the time I wait for the other pharmacist to arrive, go to the office, find a manager, and participate in his waste of time it will always be 5-10 minutes after my shift end time. I told him that if he wants to be a stickler for the rules I will be to and will email the store manager every time and ask them to extend my clock in to the time I actually leave. Absolutely ridiculous. I don't know why at Walgreens these high school grads think they get to run the pharmacy.
If he wants to be that much of a stickler, have him bring the book and one of the numbered ties back to the pharmacy. Have outgoing pharmacist and manager sign off and incoming pharmacist and same manager sign off for keys being picked up. Cut up said tote tie and throw in DPI bin
 
There is a written policy for this on the corporate intranet under your state folder.

Yeah, it's annoying to do that, there were stores that did that when I worked in terms of requiring a witness set of initials for a key exchange (and that used to be official policy due to arguments over the matter) due to issues with the floater walking off with the keys. However, the binder actually has to be with you (not in the store safe) as those override codes for Intercom Plus back in the day needed them and that was also written policy.

And no, the high school grads don't run the pharmacy, but they do run you in terms of what they care to do in terms of corporate procedure. It's not that onerous honestly.
 
Top