- Joined
- May 11, 2015
- Messages
- 43
- Reaction score
- 13
So I worked with this old Rx manager who didn't catch a Sig error by a tech, It was wrong directions on the label and because of it billed wrong Days to Ins- so patient ran out soon, and then it was too soon to refill.Pt was angry and I saw him apologizing to pt and giving away a 20$ gift card at the register. and a tech called insurance for correcting days for previous fill. I said you have to fill out SCRT as the Directions were wrong, He laughed about it and said it happens all the time with insulin billing-no biggy! It's been a week now but he didn't report it into SCRT abt that! just wondering what is Walmart policy about knowingly not reporting scrt?