I have been in the dental lab business for over ten years now, and I have owned my own lab for the last 2 1/2. I originally started buying supplies from Darby dental, but after a huge mistake on their part (they applied one of my payments to someone else's account, and then sent a collection agency after me) I switched to DLDS. I have been very pleased with their service and prices. I am on the east coast and my sales representative is Mary Francis and she can be reached at 1-800-243-4571. Hope this helps.