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Someone drops off a script for Bactrim and Levaquin early in the day (Friday), says they'll return later. Tech takes in the Rx, we go to bill it later, PA needed for Levaquin. Call the DR, line is disconnected. Try a secondary number, line is disconnected. Call the patient, he gives me a third number, only get an answering machine. Leaves a message. Calls later in the day, no answer.
Patient comes by after 5 to see whats the scoop. Gives them his Bactrim and explains the doctor hasn't called back (and its going to be hard, considering its Friday after 5, to hear from him till Monday). I ask the patient what infection he was treating, he says he just got released s/p Necrotizing Fasciitis on his leg!!!!!!! WTF would you do? I call the insurance company and beg for an override, they say sorry no, need an MD's PA.
I tried to find an answering service for the MD but it was to no avail. He said he would check back tomorrow. My plan is for him to go back to the hospital and get a script for Levaquin from a different MD, but I'm not sure if that would fly.
I wanted to loan him a weekend supply, but you can't just give out $100 in medication like that. Of course the patient couldn't our cash price even at cost (Medicaid).
What would you do in this very tricky situation?
Patient comes by after 5 to see whats the scoop. Gives them his Bactrim and explains the doctor hasn't called back (and its going to be hard, considering its Friday after 5, to hear from him till Monday). I ask the patient what infection he was treating, he says he just got released s/p Necrotizing Fasciitis on his leg!!!!!!! WTF would you do? I call the insurance company and beg for an override, they say sorry no, need an MD's PA.
I tried to find an answering service for the MD but it was to no avail. He said he would check back tomorrow. My plan is for him to go back to the hospital and get a script for Levaquin from a different MD, but I'm not sure if that would fly.
I wanted to loan him a weekend supply, but you can't just give out $100 in medication like that. Of course the patient couldn't our cash price even at cost (Medicaid).
What would you do in this very tricky situation?

