whats the problem?

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jammiez0404

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  1. Pre-Pharmacy
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I worked at CVS for a year and a half. Hated it. Pharmacist treated me poorly because I wasn't good with insurance. Switched to outpatient hospital pharmacy and I feel like I still suck (even though I like the atmosphere much better).

Is it possible that I'm not catching on to insurance stuff because I only work 8-16 hours a week?

I'm not stupid, I start pharm school in the fall. I just feel majorly incompetent. I'm super interested in oncology though. Should I switch to inpatient?

I hate that I'm going in to pharmacy school but I suck at being a pharm tech, it just doesn't seem right. Has anyone ever felt this way?

Words of wisdom only please.
 
If you are interested in onco, then working in retail is a waste of time. Why did you feel you suck at inpatient? You don't have to deal with insurances or angry patients there.


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What exactly do you mean super interested in oncology?


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Eventually you will figure it out. There are so many unique issues that come up it really takes a lot of time to learn it. Some problems/issues are easy to fix but only come up with certain insurances or certain meds so you can't learn everything overnight. Many issues you only see once a week or once a month. After a year of working I still ran into issues that I've never seen before. My store did 500 a day before I quit and it took me a few months of working there before I would pull a whole shift at drop off and keep up.

Certain vaccines billed to medical insurance and not rx, certain medications billed to medicare part B instead of part D, lots of things that you just learn/figure out as you go.
 
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Insurance is tricky. Lots of codes, audits, incompetent people on the phone, PA requests, etc. Nearly every provider hates dealing with it but we have to in order to get paid. In all honesty nearly every pharmacy I worked at would delegate insurance issues to the technician doing order entry and they became an expert on it and taught the pharmacists in turn how to deal with insurance. In most places you simply won't have the time to verify, counsel, and be on the phone waiting to resolve an issue. Most techs I knew weren't "pro" at handling insurance until after about 2-3 years of work experience.
 
I worked at CVS for a year and a half. Hated it. Pharmacist treated me poorly because I wasn't good with insurance. Switched to outpatient hospital pharmacy and I feel like I still suck (even though I like the atmosphere much better).

Is it possible that I'm not catching on to insurance stuff because I only work 8-16 hours a week?

I'm not stupid, I start pharm school in the fall. I just feel majorly incompetent. I'm super interested in oncology though. Should I switch to inpatient?

I hate that I'm going in to pharmacy school but I suck at being a pharm tech, it just doesn't seem right. Has anyone ever felt this way?

Words of wisdom only please.

Shame on that pharmacist. That aside, being a good technician has nothing to do with doing well in pharmacy school or being a good pharmacist for that matter. I did not have any pharmacy experience until my first year community pharmacy rotation and I did just fine.
 
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