Why???

[Sparda29]

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Is it that patients have no frikkin idea what they are taking?

On the Phone

Patient - I need my medications renewed.
Me - Hold on for a minute. *Puts on hold for 2 minutes while helping a guy at drop-off."

Me - Okay, what do you need?
Patient - I need my medications renewed.
Me - Yeah, what do you need?
Patient - Uhhhhhhhhhhhh, all of them.
Me - ...........okay.....what are the names of the medications or even just the prescription numbers......
Patient - How am I supposed to know?
Me - Well, don't you have your medication bottles with you?
Patient - Oh yes, here are the numbers.
Me - *After typing in all of them, then finding out there are no refills on any of them, and since there is a clear message in the SIG line that the patient needs to see the doctor.*

Sir, you cannot have these medications renewed. You are out of refills, I'll fax the doctor for you, we'll probably hear back from them tomorrow.

Patient - But I don't have any pills left...
Me - Okay, then you should call your doctor.
Patient - But they won't let me talk to the doctor.
Me - Why not?
Patient - The office is closed.
Me - Then you can call the doctor's emergency line.
Patient - But the doctor told me not to bother him on weekends.

*At this point I am just about ready to stab myself in the eye.*

Me - What is the point of having a doctor that isn't going to help you?
Patient - I don't know..this is so frustrating.
Me - Just call up your doctor.


*Now there is a 7 person line at drop off and they are all pissed that I have been ignoring them for the past 10 minutes.*

Me - Listen, you have 2 choices, either call up your doctor and ask him for your refills, or go to the nearest emergency room, there is nothing more I can do, good day sir.

 

[WannaBRxDr]

Does your pharmacy ever advance pills to patients? Thats what we do, up to 3 days worth, for maintenance drugs, and deduct those pills out of the next RX we get

 

[Sparda29]

Yes we do, but there was a note in the comment section stating not to advance pills to this person.

What I hate especially is when they drop something off, and then come back 3 weeks later thinking that it is still there.

 

[UES Girl]

Yes we do, but there was a note in the comment section stating not to advance pills to this person.

What I hate especially is when they drop something off, and then come back 3 weeks later thinking that it is still there.

May I ask a question : Why does every thread you start is called Why ????😕

Gotta stop being so melodramatic. Have some piece, man.

As a person who worked at Victoria's secret I gotta tell you : You ain't seen nothing. You think that's bad : Try helping a man try on a garter belt with matching panties while he gives you a full frontal of hair in his special area.

 

[UES Girl]

This is you FYI

:

 

[RxWildcat]

Thats pretty typical for every day in a retail pharmacy.

 

[Sparda29]

I figured that you would think that. The reason I made that title like that was to see how many people think "oh no, here we go again".

Yeah, but it shouldn't be like that in everyday pharmacy. Why can't patients remember to call like 3 days before they run out of medication? And this isn't the worst thing.

The worst thing is when you have to deal with nursing home workers. They have absolutely no idea what they are doing.

What is the point of me having to fax the prescription to the nursing home? Aren't we the pharmacy?

 

[thephoenician88]

Thats pretty typical for every day in a retail pharmacy.

so true, i know this lady who has, idk, 15 rx's in her profile. she walks in and says i need all mine refilled, SURELY, not all of them, i think, so we fill a few, calls back later, fill a few more, calls back agian, few more. SO troublesome, i can't keep track of everyone's rx fill dates. people need to man up to their responsibilities.

 

[cycloketocaine]

What is the point of me having to fax the prescription to the nursing home? Aren't we the pharmacy?

Yes, but they use those for charting and documenting reasons. Every nursing home does it.

 

[Sparda29]

Couldn't they use the RX Receipt, which has just as much if not more information?

 

[medicalCPA]

May I ask a question : Why does every thread you start is called Why ????😕

Gotta stop being so melodramatic. Have some piece, man.

As a person who worked at Victoria's secret I gotta tell you : You ain't seen nothing. You think that's bad : Try helping a man try on a garter belt with matching panties while he gives you a full frontal of hair in his special area.

That is NASTY!

 

[Sparda29]

May I ask a question : Why does every thread you start is called Why ????😕

Gotta stop being so melodramatic. Have some piece, man.

As a person who worked at Victoria's secret I gotta tell you : You ain't seen nothing. You think that's bad : Try helping a man try on a garter belt with matching panties while he gives you a full frontal of hair in his special area.

Probably cannot top that. Maybe the guy who asked to try condoms on, ehh yours is worse.

 

[ageldred]

May I ask a question : Why does every thread you start is called Why ????😕

Gotta stop being so melodramatic. Have some piece, man.

As a person who worked at Victoria's secret I gotta tell you : You ain't seen nothing. You think that's bad : Try helping a man try on a garter belt with matching panties while he gives you a full frontal of hair in his special area.

I hope he bought it!!