We were one of the first with an EMR in our town about 20 years ago, never had a single paper chart. Certainly some wonderful capabilities came along - eRxs, e-lab ordering, messaging, finding charts, offsite access, drug interactions and allergy alerts. I love all those things. Why did it stop there? Maybe if we could afford EPIC, we might have some of that, but we are not some large corporation.
20 years later, we are still there with only fundamental EHR capabilities (EPIC giants aside) as our health care system continues to serve our people less and less. Now, with electronic data I spend a great deal of time with AI prior authorizations and rejections for necessary care. The greatest updates to our EHR has been chasing the MIPS reporting which seems to change just enough every year. I spend inordinate time entering data for quality of care benchmarks that have not been proven to increase quality of care. In fact, our national quality of care benchmarks have declined overall during this time. It remains expensive and out of reach for many.
I see AI in medical news articles more of a marketing hype by private equity entrepreneurs seeking to generate more revenue without regard to solving our actual problems. I want to know how much a drug will cost my patient before I send the prescription. I want easy access decision making support tools for standard screenings and common acute and chronic diagnoses. I want diagnostic tools based on reading my soap note data (custom subjective, exam, labs, and advanced imaging. So many things have not happened over 20 years.