FlSurfer--it's too bad your friend doesn't like the program. It's a tough one to get in to. The "U Can't Fail" or "U Can't Finish" nicknames are from the early 80's.
I interviewed at UCF on Friday and was impressed with the facilities, the students and the faculty. I have a few friends who completed the SLP program there and they loved their program; one of my co-coaches teaches graduate physics there too.
The students that I met spoke highly of the program and of the open-door policy that the faculty have; they do require an 80% on all lab practicals to pass, which I think is pretty tough. PT students have 24 hour access to the building for study, they have new medical campus in another part of Orlando where they foresee great partnership, and they work with ORMC and Florida Hospital for research and classes. Actual patients come in for some of the courses too.
UCF receives 350-400 applications for 36 slots in the DPT program. As an in-state student and having done my undergrad at a large state university, I know that in-state residents usually look down upon their backyard university when the rest of the country admires it--very typical.
I think that once a program is accredited (the standards are the same), then it's a matter of where you feel comfortable as a student. Even if a school doesn't require an interview, I would make a campus visit and meet with some students. Sure, there are problems in every college or students who don't enjoy the program for various reasons. But in the end, a college education in any discipline is mostly about the effort and time that you, as a student, put into getting the most out of every class, faculty member and resource.