Anyone worked in retail before?

This forum made possible through the generous support of SDN members, donors, and sponsors. Thank you.

dr.grenouille

Full Member
5+ Year Member
Joined
Mar 27, 2017
Messages
81
Reaction score
120
Has anyone ever worked in retail, made a mistake, and then had a manager snap at them or chew them out? This has happened to me a few times and each time I freak out internally, constantly comparing it to my future med school life. Instead of a manager it’ll be an attending and instead of a silly mistake handling clothing it’ll be people’s lives. I know these are probably pre-M1 nerves getting to me, but I can’t help but worry. Is this normal or should I get myself to therapy quick before classes start? (Kidding, kind of).
 
Has anyone ever worked in retail, made a mistake, and then had a manager snap at them or chew them out? This has happened to me a few times and each time I freak out internally, constantly comparing it to my future med school life. Instead of a manager it’ll be an attending and instead of a silly mistake handling clothing it’ll be people’s lives. I know these are probably pre-M1 nerves getting to me, but I can’t help but worry. Is this normal or should I get myself to therapy quick before classes start? (Kidding, kind of).
A lot of it's nerves, some of it's probably lack of self confidence, and a bit of it's a normal person's normal desire to do the right thing. Don't freak out. I do have a couple points of advice, though.

First, learn to accept yourself as an imperfect person. That doesn't mean to accept your imperfections! You should constantly look for ways to improve and you should never become complacent. But you're an imperfect person just like the rest of us and you need to be OK with that. Don't hold yourself to an unreasonable standard that you wouldn't expect of a colleague.

Second, understand that you will screw up and it will hurt someone. That's the truth about medicine, and you need to be OK with that, too. When you screw up, you can either collapse into a nervous wreck or you can learn and grow from the experience. That's your decision, and your choice will determine whether you become a better doctor.

Third, you're going to interact with many different personalities in any work environment. You'll have some attendings who criticize and blame whenever you mess up, and you need to develop the resilience to take the lessons you can and let the rest roll off your back. You'll have other attendings who'll instruct and mentor you. Don't let their pleasant personalities lead you to complacency.

Fourth, remember that niceness doesn't mean good instruction. You may have attendings who're grade A jerks but incredible teachers. Learn all you can from them: learn the medical principles they teach you, and learn what kind of attending you do or don't want to be.

Good luck as you start school! Keep your eye on the prize and remember that the payoff is worth the price.
 
Last edited:
Has anyone ever worked in retail, made a mistake, and then had a manager snap at them or chew them out? This has happened to me a few times and each time I freak out internally, constantly comparing it to my future med school life. Instead of a manager it’ll be an attending and instead of a silly mistake handling clothing it’ll be people’s lives. I know these are probably pre-M1 nerves getting to me, but I can’t help but worry. Is this normal or should I get myself to therapy quick before classes start? (Kidding, kind of).
Nearly every MS1 probably feels the same way at one time or another - and they still survive.

You'll be fine.
 
Last edited:
Yes. Retail is ridiculous and has one of the highest burnout and turnover rates out of any industry. It's very rare to find supervisors and managers who are supportive and "sane", something about working in retail makes people worst.

However, it's great life experience, it teaches you to deal with terrible customers, terrible situations, terrible schedules, and terrible upper management. You should use this as a learning experience. It's okay to freak out internally, but is there anything you can learn from that situation. Did they snap on you while being reasonable? Or were they just being unfair and venting out on you?

Also therapy is great for a variety of reasons. I highly recommend it if you just want to talk to someone and find someone to listen to you. Although it can be difficult finding a good therapist.
 
Good advice above about realizing that you will make mistakes. You will get your butt chewed in your medical training at some point. As you get older you’ll gain more confidence and be able to take it constructively and not so personally. It still stings though.
 
Top