But my......

[MayaRx]

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😡 But my generic copay is supposed to be 10 for generic and 20 for brand!
But my copays have always been 3 and 9!
But I can bring in the list MEDICARE does cover that drug, you wont believe me if I bring in the List!
But why are YOU guys charging me this much?

Anyone fed with ignorant idiotic customers who always want to blame you the tech or pharmacist for their stupid copays just because they failed to look over their contract in detail or thought their copay from 10 years ago would be the same! I am so fed up with this bull****, and people giving me their bull****! Oh I am so fed up with it!

I had to just let it out.......

 

[Abilify]

Just wait...

you will be on that side of the counter one day

 

[harvoh126]

wow i thought i was alone. I hate those customers. Better get use to it. It's bull if your not doing it for the money.

 

[MayaRx]

Everyday I tell myself I quit this F$#@ %&@# job, Why am I making a career out of it. I guess 80,000grand is easy to swallow cause you wont be the one dealing with the B/S it will be the techs mostly.

 

[MayaRx]

BY the way they gotta pay techs more for the bull**** work they do and the **** they deal with. I mean really their should be a union for techs, cause they take on a lot of responsibilities and crap and get **** for it!

 

[harvoh126]

BY the way they gotta pay techs more for the bull**** work they do and the **** they deal with. I mean really their should be a union for techs, cause they take on a lot of responsibilities and crap and get **** for it!

What I see in my pharmacy is customers disrespecting the pharmacist. 6 years of school for customers to treat u like shi$$. Three of my sibling are pharmacist and they tell me the whole truth about retail.

 

[PharmEm]

MayaRX,
Trust me, I understand.

http://forums.studentdoctor.net/showthread.php?t=259466

 

[Fill your Rx 26]

You know whats the funniest part? The richest people are always the one complaining about their co-pays.....Oh! And dont forget this line "there must be some kind of mistake....I never pay this much.....Call my insurance....."

Grrrrrrrrrrrr.........

 

[marrymenatalie]

You know whats the funniest part? The richest people are always the one complaining about their co-pays.....Oh! And dont forget this line "there must be some kind of mistake....I never pay this much.....Call my insurance....."

Grrrrrrrrrrrr.........

Yeah...I know what you mean, and sometimes they complain on drugs they don't really need like Viagra, birth control, etc...ppl need to learn how to have some self control...I mean you don't need Vicodin, Zoloft, Propecia, and prednisone all the time.

 

[kristakoch]

Yeah...I know what you mean, and sometimes they complain on drugs they don't really need like Viagra, birth control, etc...ppl need to learn how to have some self control...I mean you don't need Vicodin, Zoloft, Propecia, and prednisone all the time.

Are you kidding me, people don't need those drugs (esp the ones in highlight) all the time. Wow, you must not know much about pharmacy yet becuase those are life-saving drugs for some people! Wow, you need to learn a lot more before speaking.

 

[Ritzy]

I've learned to ignore them. All I say is, "we don't deal with insurance problems like that, you'll have to call your insurance company" and then they shut up. Try it sometime. If they try to keep at it, let them no there is ABSOLUTELY nothing you can do. If they don't shut up after that, they're crazy. That's the point where you just say "NO".

 

[marrymenatalie]

Are you kidding me, people don't need those drugs (esp the ones in highlight) all the time.

Isn't this what I just said in my previous statement. I know people don't need these drugs, but I continually see doctors prescribe refills to the same patients on some of the same drugs over and over again. Eventually, side effects will appear, and I know in the short run drugs (steroids) like prednisone can save lives, but in the long run these cure-all drugs are bad for the immune system, especially taken more than once per year. Don't get me wrong, I really care about the patients that I know, and they tell me scary stories about their doctors prescribing tons of medication, or doctors misdiagnosing them drugs. I've seen patients get worse and worse taking one drug after another because they need to treat another side-effect from a previous drug. Hence the doctors don't care about the patients sometimes because they want the visiting fee. Some people complain about the prices and it doesn't bother me anymore. I try to contact the insurance company if these people want a definite answer. Moreover, I don't want to be too Tom Cruise 😎 about this and I know sometimes depression is due to chemical imbalance, but sometimes people need to get over their depression and move on with their lives without the antidepressants. I know some can't do it, but there are some out there like my friend and myself who did it 🙂

[/QUOTE]Wow, you must not know much about pharmacy yet becuase those are life-saving drugs for some people! Wow, you need to learn a lot more before speaking.[/QUOTE]

Therefore:
Wow, you must not read and comprehend very well because you're getting off topic with your criticism. Don't make assumptions and write defamatory statements when you don't know the person.

 

[ultracet]

Isn't this what I just said in my previous statement. I know people don't need these drugs, but I continually see doctors prescribe refills to the same patients on some of the same drugs over and over again. Eventually, side effects will appear, and I know in the short run drugs (steroids) like prednisone can save lives, but in the long run these cure-all drugs are bad for the immune system, especially taken more than once per year. Don't get me wrong, I really care about the patients that I know, and they tell me scary stories about their doctors prescribing tons of medication, or doctors misdiagnosing them drugs. I've seen patients get worse and worse taking one drug after another because they need to treat another side-effect from a previous drug. Hence the doctors don't care about the patients sometimes because they want the visiting fee. Some people complain about the prices and it doesn't bother me anymore. I try to contact the insurance company if these people want a definite answer. Moreover, I don't want to be too Tom Cruise 😎 about this and I know sometimes depression is due to chemical imbalance, but sometimes people need to get over their depression and move on with their lives without the antidepressants. I know some can't do it, but there are some out there like my friend and myself who did it 🙂

Wow, you must not know much about pharmacy yet becuase those are life-saving drugs for some people! Wow, you need to learn a lot more before speaking.

Therefore:
Wow, you must not read and comprehend very well because you're getting off topic with your criticism. Don't make assumptions and write defamatory statements when you don't know the person.

how long have you been a pharmacist?

if you're not yet an rph...

what year in pharmacy school are you?

 

[marrymenatalie]

how long have you been a pharmacist?

if you're not yet an rph...

what year in pharmacy school are you?

I've had alot of volunteer experience (4+years in various health settings). Thus, I've met plenty of patients (friends) who have come and gone unfortunately. Not a pharmacist yet, but have been admitted into several schools.

Pharmacies should have a sign saying "Blame the price on your insurance" 😀

 

[ultracet]

I've had alot of volunteer experience (4+years in various health settings). Thus, I've met plenty of patients (friends) who have come and gone unfortunately. Not a pharmacist yet, but have been admitted into several schools.

Pharmacies should have a sign saying "Blame the price on your insurance" 😀

right...
that was sort of my point.....


you obviously know nothing about disease states and indications for multiple medications

don't judge people on their medications and whether YOU think they need refills or not...

there are people providing them healthcare that know much MUCH more than you...

so please...
count their pills and ring them up...

leave the clinical judgement to the clinicians...

 

[Abilify]

Isn't this what I just said in my previous statement. I know people don't need these drugs, but I continually see doctors prescribe refills to the same patients on some of the same drugs over and over again. Eventually, side effects will appear, and I know in the short run drugs (steroids) like prednisone can save lives, but in the long run these cure-all drugs are bad for the immune system, especially taken more than once per year. Don't get me wrong, I really care about the patients that I know, and they tell me scary stories about their doctors prescribing tons of medication, or doctors misdiagnosing them drugs. I've seen patients get worse and worse taking one drug after another because they need to treat another side-effect from a previous drug. Hence the doctors don't care about the patients sometimes because they want the visiting fee. Some people complain about the prices and it doesn't bother me anymore. I try to contact the insurance company if these people want a definite answer. Moreover, I don't want to be too Tom Cruise 😎 about this and I know sometimes depression is due to chemical imbalance, but sometimes people need to get over their depression and move on with their lives without the antidepressants. I know some can't do it, but there are some out there like my friend and myself who did it 🙂


Therefore:
Wow, you must not read and comprehend very well because you're getting off topic with your criticism. Don't make assumptions and write defamatory statements when you don't know the person.

You really are ******ed. Do you like to see people suffer or something?

You claim that you care about your patients

Patients don't need Birth Control? Tell that to the woman who needs it to control their cramps

Patients don't need predinisone? Tell that to the patient that requires long term therapy

Patients don't need Vicodin? Tell that to the person that needs pain managment because they wake up in horrendous pain every day

Patients don't need Viagra? Tell that to the guy who suffers from pulmonary hypertention

And your little theory about depression better change soon unless you want to fail some tests. You don't just "get over" depression. Its a DISEASE!

and how does propecia work? You're going to tell me that you don't need to take it all the time for it to work right?

Who are you again?

oh that's right...a pharmacist in technician's clothing. You are not the clinical decision maker. You need to learn your role as a tech. You assist the pharmacist, period. You do not judge people, period.

Moral of the story? Just shut up!

 

[marrymenatalie]

right...
that was sort of my point.....


you obviously know nothing about disease states and indications for multiple medications
don't judge people on their medications and whether YOU think they need refills or not...
there are people providing them healthcare that know much MUCH more than you...
so please...
count their pills and ring them up...
leave the clinical judgement to the clinicians...

Hey...I'm just saying what other patients, pharmacists, and doctors tell me, and if you're a pharmacist or a clinician, then I hope you have better things to do than verbal jousting in a pre-pharm forum

 

[pharmforme]

Wow, there is a lot of judgement throughout this thread....I think a pharmacist's role is to assist the patients, not tell them how to live....I hope those who like to throw stones never have to live in glass houses 🙂

As for the original venting post, I know how frustrating uninformed customers can be, my only advice (having been in similar situations) is to try to put yourselves in their shoes and help them as best you can. Remember, what many patients are going through is hell compared to what a tech or a pharmacist has to deal with. In my opinion, if you can make just one of their lives a little less stressful, it's worth it. Hang in there 🙂

 

[Abilify]

Hey...I'm just saying what other patients, pharmacists, and doctors tell me, and if you're a pharmacist or a clinician, then I hope you have better things to do than verbal jousting in a pre-pharm forum

yeah, and you probably fail to repeat all the great things that are said about pharmacists.

Heck, today I had to watch a patient bust out into tears because my boss is transfering to another store.

A lot of pharm people post/read here because it's entertaining to see how stupid some pre-pharm folks can be

 

[marrymenatalie]

yeah, and you probably fail to repeat all the great things that are said about pharmacists.

Heck, today I had to watch a patient bust out into tears because my boss is transfering to another store.

A lot of pharm people post/read here because it's entertaining to see how stupid some pre-pharm folks can be

Dude, I'm not even in pharmschool, and you guys are so easily offended by me...It's just fun to get you guys riled up this keeps me awake for studying...sorry guys...just using ya for a tool keep it up 👍

 

[ultracet]

A lot of pharm people post/read here because it's entertaining to see how stupid some pre-pharm folks can be

and i never cease to be amazed....

 

[Abilify]

Dude, I'm not even in pharmschool, and you guys are so easily offended by me...It's just fun to get you guys riled up this keeps me awake for studying...sorry guys...just using ya for a tool keep it up 👍

Somebody as dumb as you are that wants to be a colleague of mine is offensive

 

[pharmforme]

Wow, there is a lot of judgement throughout this thread....I think a pharmacist's role is to assist the patients, not tell them how to live....I hope those who like to throw stones never have to live in glass houses 🙂

As for the original venting post, I know how frustrating uninformed customers can be, my only advice (having been in similar situations) is to try to put yourselves in their shoes and help them as best you can. Remember, what many patients are going through is hell compared to what a tech or a pharmacist has to deal with. In my opinion, if you can make just one of their lives a little less stressful, it's worth it. Hang in there 🙂

p.s. Also, I've gotta say that I've always thought they should have a sign "blame the price on your insurance" (or maybe a kinder version 🙂 ) because unfortunately most people just don't understand how it works.

Ya know what though? Most are more worried about, oh, the cancer they're trying to beat, or how they afford their prescriptions AND heat. I don't think it's unreasonable for them to ask for help from a tech if they don't understand, or need assistance...do you?

 

[ultracet]

Ya know what though? Most are more worried about, oh, the cancer they're trying to beat, or how they afford their prescriptions AND heat. I don't think it's unreasonable for them to ask for help from a tech if they don't understand, or need assistance...do you?

you're absolutely correct...

you have to remember that these people cannot be having all that great of a time...
after all they are on medications... something is wrong...

pharmacists should be the caring, compassionate, people there to help them when they need it...
and honestly

the techs should too...

pharmaceutical care doesn't end with checking interactions....


and if i hear one more person refer to them as customers i'm going to explode...

they are patients....

 

[Abilify]

I don't think it's unreasonable for them to ask for help from a tech if they don't understand, or need assistance...do you?

I do. I think they should ask the pharmacist. That is why they are there.

 

[marrymenatalie]

Somebody as dumb as you are that wants to be a colleague of mine is offensive

Glad your offended...Thanks for participating...colleague 😉

 

[kristakoch]

I've had alot of volunteer experience (4+years in various health settings). Thus, I've met plenty of patients (friends) who have come and gone unfortunately. Not a pharmacist yet, but have been admitted into several schools.

Pharmacies should have a sign saying "Blame the price on your insurance" 😀

I will try to add some grace and understanding for this person.

First I was being very sarcastic in my first point about they don't need the refills, of course people need those refills.

Trust me, the first time you meet a patient who needs to be on their antidepressants for life, it sticks with you. Or the first time your patient commits suicide or murder and you realize they haven't filled their antidepressants for the last month, that stays with you.

THe first time you see the patient who needs the predisone or other corticosteriod long term because of their chemo,it stays with you.

The one thing you must learn is compassion, you cannot judge others about their meds! That is the most important lesson in pharmacy and compassion. Not everybody getting Vicodin is a drug-seeker (not that I am blind to those who are, I have stopped soem of those poeple at my pharmacy).

 

[Fill your Rx 26]

I think all of us need to just relax......
The comments being made are opinions and we are all entitled to our own opinions. SOOOOO instead of being so mean to your potetial colleages why don't u guys just listen to the views of others, and if you dont agree with them......No need to be nasty. Jeez. 😡 😡 😡 😡

 

[ndearwater]

It seems that this thread was intended to be an outlet for frustration experienced by technicians when it comes to difficult patients/customers (this is retail we're talking about). Let's try to keep our comments polite and not make personal attacks.
There is really no reason to be rude to each other. 🙂

 

[ultracet]

I think all of us need to just relax......
The comments being made are opinions and we are all entitled to our own opinions. SOOOOO instead of being so mean to your potetial colleages why don't u guys just listen to the views of others, and if you dont agree with them......No need to be nasty. Jeez. 😡 😡 😡 😡

opinions and clinical judgement are two completely different things 😉

 

[npage148]

Working next to a major cancer hosp, we use alot of steriods. I know none of patients need them. Even the patient that's taking mega doses of Decadron who tells me he hates taking it casue it makes him crazy, but hed rather not die. I really dont think the 1 year old with severe asthma needs her orapred either, we are also located next to a major ER.

 

[dgroulx]

opinions and clinical judgement are two completely different things 😉

Absolutely, true. Clinical judgement is reserved for pharmacists. When I look back at myself after my first year of pharmacy school, I can see that I didn't know jack. After year two, I had a better handle on things. I'm almost done with year three, I can say that I had a lot to learn after year two. I'm sure I'll look back after rotations and think that I was an idiot in year three.

People take drugs because they need them. Pain is a very real disease state and needs to be treated. Depression is a disease state. It needs to be treated, too. A friend of mine said that depressed people should just "join a club" and get their mind on something else. Unfortunately, many people believe statements like that. That's opinion.