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Cerner: Stick that icicle in your eyeball
IMO that has more to do with how aggressively a hospital is pursued by the Cerner sales team than clinical function/need. Tracking Board to LaunchPoint is largely an appearance mod, albeit with smoother access to favorite orders.We must be using very outdated software.
I used to be biased towards Epic, but now...I think I prefer Cerner. Maybe that's because it's all I've been using for 5.5 years. I can crank through some charts with my macro clickedy click combined with dragon. 25 patients last night during 9 hours with NO scribe and left 15 mins early. I'm sure I could develop an equally efficient system with any EMR but I've really gotten used to Cerner at this point... Hell, I can't even remember how to use Epic, it's been so long.
I feel like the overall interface and features of Firstnet are less user friendly and less efficient than Epic.
Based on my experiences reading this forum and talking to other doctors who have used both EMRs, my opinion is common.
For instance, Epic allows me to update my note from the tracking board using the "ED course" function. I have to click a dozen times in Firstnet to get from the tracking board to the reevaluation section of my note and complete a brief update.
Epic timestamps my reevaluations for me. I'm Firstnet, I have to click several times just to add a timestamp.
Epic automatically pulls in vital signs. In Firstnet I have to manually do it.
Epic pulls in my labs and imaging. I have to manually do it in Epic.
Some of this may be dependent on my hospitals specific Cerner setup, but the list goes on and on. There are so many common sense features that Cerner doesn't have. I keep thinking Cerner will provide an update with some helpful features, but we just keep using the same old Cerner junk even though Epic keeps making their product more and more user friendly.
I'm with you, homey; but the ONE thing that CERNER sorely lacks is the automatic importing of relevant labs/rads/studies. Sure, it takes me less than a minute to do this; but its HUGE when the rubber meets the road. The fact that CERNER decides to list them like this:
Sodium = 136
Potassium = 4.3.
Chloride = 120
Bicarbonate = 23
and not in the "fishbone" fashion is insulting, hard to read, and makes the note stretch on forever.
If we're going to pit CERNER vs. EPIC... then EPIC wins for so many little reasons.
CERNER is far better than say MediTECH (which, is unacceptable in the year 2019, and should be reason enough for HCA to die in a fire), but there's no excuse for omitting functions that should be "Automatic For the People" (with apologies to R.E.M.)
1. typing .labs or .rads doesn't do anything with my CERNER version.
Sorry to hear that. Cerner can display labs in fishbone format and there's a smart template for it, but those things need to be configured/managed by your IT department or by Cerner if they manage your IT. Do you have any kind of autotext/templates/dot phrases available?
I feel like the overall interface and features of Firstnet are less user friendly and less efficient than Epic.
I have my own autotexts and macros and that's it. I exploit them better than anyone else in my department.
I appreciate that you're trying to help. Please understand that.
No venom is directed at you. You came to this place and stuck yourself out there.
Good on yah!
If CERNER wants to unseat EPIC, then there are a few minor workflow and cosmetic things that they can do to make them DOMINANT in the market.
I train at least a few hundred people a year. If I took it personally when they didn't like the system, I'd have been out of this job a long time ago!
Glad you use autotext and macros to your advantage. If you're on PowerNotes, you can include autotext phrases in precompleted notes so you don't have to enter them every time. I don't see that feature get much use. Of course not an option with Dyn Doc but there are workarounds.
As for unseating Epic, it seems Cerner has a lot riding on the success of the DoD and VA contracts.
You're never going to slay the EMR dragon. But you can saddle it up and ride.- and I do mean it, amigo - no venom is directed at you.
If we can work together to slay the EMR demon, then we should.
Good on yah.
You're never going to slay the EMR dragon. But you can saddle it up and ride.
Can't argue there. They're very different companies. When I worked for Banner Health a few years back, an analyst mentioned "Cerner makes an iPhone but we bought a flip phone." My exposure to Epic is limited but in conversations with other consultants it's apparent they keep everything much closer to the vest. For example, for a project to be officially sanctioned by Epic, contractors on the project need to be Epic Certified. Cerner technically offers some certification courses but they are ill-defined and completely optional. Epic is like a novel. Cerner is a choose your adventure book where some people get a really cool story but many end up disinterested or confused.
Are you using PowerNotes or Dynamic Documentation? From the issues you mention, it sounds like PowerNotes. A few things:
I can't say which system is better, but it sounds like your hospital isn't using the latest tech. All of the features I mentioned above came out several years ago.
- If your system upgrades to LaunchPoint, you can access your documentation with one click to add your reevaluation.
- Timestamps in FirstNet depend on your documentation method, but you should be able to add autotext for quickly adding the time.
- Vitals, labs, and imaging should be incorporated automatically if you're using Dynamic Documentation, which is why I'm guessing PowerNotes.
[*]Timestamps in FirstNet depend on your documentation method, but you should be able to add autotext for quickly adding the time.
Sorry, underlings like me aren’t often included in those conversations. But I can tell you it’s highly variable. Number of sites upgrading, the terms of your hospital’s initial contact with Cerner, and what add-on services are included are major factors. Also Cerner never starts a project the way they intend to finish it. It’s like buying a house. You’ll start with the base price... oh you wanted doors on your house? That’s extra. Not every house has doors, but we can sell you some doors.So how much would it cost for a hospital to upgrade to the new tech?
I desperately want to find an easier way to do notes. To import rads. To import EKGs.
Sorry, meant to address this aspect as well. Even if your site doesn't use the latest software, there may be ways to improve your experience. Do you know what level of code your system is running? This is commonly referred to by year, e.g. 2015 code, 2018 code (latest).I desperately want to find an easier way to do notes. To import rads. To import EKGs.
I use powernote. Never heard of dynamic documentation.
How do I create an autotext to place a timestamp?
I asked our IT people about this, and they said it can't be done. I also asked them how to create an autotext to import radiology reports and was again told it's not possible.
Any chance you have Dragon?I'm not sure how to find the level of code. When I click "help", then click "about" it says copyright 2014. Maybe that's the code version.
When I click that button to see the public phrases, there are only a total of 19. None of them are helpful or relevent in the ED.
Can I build a smartphrase to make a time stamp myself, or can only the IT people do it?
I'm starting to realize my IT department is either lazy or simply sucks. Combine that with the fact we have a very old Cerner built, and I have a less than stellar charting experience.
Try \Lab (case sensitive). At my hospital that will give you a drop down for all of the labs available to directly input. Unfortunately I don't know how to import all the labs with a single click.
Try \Lab (case sensitive). At my hospital that will give you a drop down for all of the labs available to directly input. Unfortunately I don't know how to import all the labs with a single click.
MmodalAny chance you have Dragon?
Okay so they haven't made many autotext phrases, but the templates might still be available. Worth checking at least.When I click that button to see the public phrases, there are only a total of 19. None of them are helpful or relevent in the ED.
Can I build a smartphrase to make a time stamp myself, or can only the IT people do it?