I enjoyed the film, but not as much as I had hoped. I rotated at USC as an MS4 and liked the program, the people, the faculty, and even their new ED at the time. Still, the senior residents and the faculty could only talk about how great EM used to be at the old county hospital. I think McGarry was a PGY2 at the time and was working on the film.
The problem I had with the film, that some others shared with me after they saw it at ACEP Chicago, was that the first part of the film seems like an advertisement or a self-aggrandizing piece about their residency. The remainder of the film, while often touching and good at expressing some of the frustrations with working in a constantly bogged down county ED, focused on how all the residents are stuck doing charts and paperwork. Again, this is in contrast to the old ways at county, where they admit to having no rules, JCAHO looked the other way on all their violations, and virtually no charting. The crappy reality check is that our healthcare model now demands thorough and detailed charting, if not for legal purposes, but for billing purposes. This likely was less of an issue in the old days with how the county was funded and reimbursed. When I rotated there, I was aghast at how LITTLE they actually did chart for each patient. In relative terms, they felt it was a true bane to do any charting at all. For the rest of us, it comes across as whiny, as someone else already posted, since almost all of us are stuck in charting hell for a good portion of our shift (unless you have a scribe.)
As a tangent, the film to some extent does a better job of indirectly commenting on how our specialty has changed as a whole over the last several decades. Even in the 24/7/365 film, they talk about early EDs, where interns would run it, and as time went on our specialty was born, but still had an air of cowboy feel to it. How many of us would love to go back to the day when you had free reign to pretty much do anything you could imagine to resuscitate a patient or fix an acute surgical problem with whatever was in your pocket at the time? And on top of that, to have minimal to no charting. I would have thrived in the old system, where patient satisfaction was ignored in favor practicing medicine at warp speed and managing truly sick patients, and I'm sure most of you would agree.
Alright, end of rant. Movie is worth seeing, just wasn't as good as I had hoped. Someone needs to take the prime bits and pieces from Code Black, The Waiting Room, and 24/7/365 and make something magical. We're a tough crowd to please....
And last I heard, there might be Oscar buzz on this, so what do I know??