"Customer Happiness Expert"

[rph3664]

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There was a story in my local paper today about a new mail-order company that's started up here in town (first I'd heard about it, BTW and they've been dispensing since July) and I just looked at their website out of curiosity and found out that this is what they call their customer service reps.



That just smells all wrong to me. I understand why you want to keep employee morale high, but whenever any company advertises what a fun place they are to work at, my meter goes into overdrive.

 

[Carboxide]

They aren't advertising what a fun place they are to work at. This person is clearly to keep the patients happy. Not sure how you came to that conclusions...

It's probably a terrible place to work if they value happiness as the absolute gold standard of care.

 

[rph3664]

Actually, yes, they did. It's the first time I've ever seen frequent pizza orders mentioned in a job description.