CVS RXConnect Question

[zenmode13]

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Hi everyone,

This question is directed towards anyone who has experience using RXConnect. I personally hate the system, but since I have to use it, may I ask how one would transfer out a prescription that is placed "on hold" aside from print screen and faxing the information to the other pharmacy. Is there a way we can back out of the "on hold" status and proceed with transferring out?

Please let me know. Thank you.

zenmode13

 

[NewRx1985]

No. You will have to print the hardcopies and fax it manually. M2 --> prescription maintenance--> print hardcopy

 

[Apotheker2015]

Hi everyone,

This question is directed towards anyone who has experience using RXConnect. I personally hate the system, but since I have to use it, may I ask how one would transfer out a prescription that is placed "on hold" aside from print screen and faxing the information to the other pharmacy. Is there a way we can back out of the "on hold" status and proceed with transferring out?

Please let me know. Thank you.

zenmode13

@zenmode13
Don't get creative. If they tell you to fax it... fax it. You could do a verbal but that may take even longer by the time the other CVS picks up the phone.