How do you guys improve your SOS (store own sales) score? Especially inventory: Days of supply above TIL and Out of Stock %. We need to get above 4.0!
Please HELP
Please HELP
How do you guys improve your SOS (store own sales) score? Especially inventory: Days of supply above TIL and Out of Stock %. We need to get above 4.0!
Please HELP
Actually... starting in 2013, there will be metrics for patient counseling. Patients in their customer survey will be asked if they were counseled by a pharmacist (mandatory now where it is mandatory), how satisfactory was the counseling, and if the pharmacist answered every question they have.
There are also metrics in place for therapeutic interventions. We have pharmacy advisor
(where we identify gaps in pharmcotherapy like acei for diabetics) and CSI.
For 2013, CVS is focusing on quality assurance and counseling.
How do you guys improve your SOS (store own sales) score? Especially inventory: Days of supply above TIL and Out of Stock %. We need to get above 4.0!
Please HELP
Actually... starting in 2013, there will be metrics for patient counseling. Patients in their customer survey will be asked if they were counseled by a pharmacist (mandatory now where it is mandatory), how satisfactory was the counseling, and if the pharmacist answered every question they have.
There are also metrics in place for therapeutic interventions. We have pharmacy advisor
(where we identify gaps in pharmcotherapy like acei for diabetics) and CSI.
For 2013, CVS is focusing on quality assurance and counseling.
Actually... starting in 2013, there will be metrics for patient counseling. Patients in their customer survey will be asked if they were counseled by a pharmacist (mandatory now where it is mandatory), how satisfactory was the counseling, and if the pharmacist answered every question they have.
There are also metrics in place for therapeutic interventions. We have pharmacy advisor
(where we identify gaps in pharmcotherapy like acei for diabetics) and CSI.
For 2013, CVS is focusing on quality assurance and counseling.
For 2013, CVS is focusing on quality assurance and counseling.
I dont care if it is BS or not. CVS rolls out a new program every year. It was pcq calls, then readyfills, then csi, then pharmacy advisor, etc. I am glad that CVS says hold on a moment, we have enough crazy programs out there. Lets focus on quality assurance and counseling for once.
Is there a money side to this? I am sure there is. So what? I dont care. It is a business. I have worked in independent pharmacies and I helped customers more at CVS than I ever would in independents.
Actually... starting in 2013, there will be metrics for patient counseling. Patients in their customer survey will be asked if they were counseled by a pharmacist (mandatory now where it is mandatory), how satisfactory was the counseling, and if the pharmacist answered every question they have.
There are also metrics in place for therapeutic interventions. We have pharmacy advisor
(where we identify gaps in pharmcotherapy like acei for diabetics) and CSI.
For 2013, CVS is focusing on quality assurance and counseling.
LMAO...this guy is drinking so much koolaid he's getting diabetus.
LMAO...this guy is drinking so much koolaid he's getting diabetus.
At least he can spell diabetes.....
whooshhh
And grown up too....
What kind of pharmacy doesn't have metrics? Independent pharmacy, nuclear pharmacy, compounding pharmacy....that's about it. Hospital pharmacy isn't immune either. Instead of a district manager, it's the federal government.