It's not that bad, you really have to learn just some basic things and then repetition takes care of the rest. First it helps to know your SIG codes (qd=daily, BID = twice daily) as that will help shorten the amount of typing, errors and time spent inputting a script. For example, instead of having to type "take 1 to 2 tablets by mouth daily for 10 days as needed for pain" you would do "12T;po;qd;fxd;ppa" and that's a shorthand for CVS (FYI, CVS using semicolon to separate codes). Rxnet has a list of the sig codes and shorthands that CVS has built into the system (like "ZPAK" or "NUVARING" which automatically populates the instructions) Each day learn new ones and before you know it, you have an arsenal of sig codes. As for insurance, I do not think condor codes are worth learning (in my opinion) but you may feel different. I had never heard or used condor codes before CVS so I assume it's unique to their system so I didn't bother learning as I may not even stay with them. What is universal to pharmacies are RXbin#, ID #, RXgrp and PCN is useful to have to if they are too many to choose from. The most important part of that is, you have to make sure the information you are collecting, it for RX. Some insurance companies issue a different card for prescription benefits and some have the information on the same card as medical. If they hand you a card and you don't see anything that refers to RX on the front or back then you most likely have the wrong card (with some exception like Medicaid, TRICARE and Medicare Part B for some diabetic supplies or Chemo covered drugs) As you input these, you will learn what each insurance prefers like how much of the ID you need or if you need to put a group number or person code. Some of these will be state specific too so just be patient and learn as you go.
basic steps for inputting insurance :
1. type in RXBIn number (you can also type in PCN here separated by a comma, though not necessary)
2. Look through the list and match the name of the carrier to the name of the pharmacy benefit processor and pick that one. Making sure the PCN matches.
3. add ID (some of the insurances have built in hints as you type this in) like !stletter and 9 didgits or ID must include person code
4. add RX group # ( note I say RXgroup not just the group number on the card)
5. Person code - I think this also has a list show up beside the box but it's pretty much 01 - cardholder(person who is the employee), 02 - spouse, 03 1st child, 04- 2nd child , 05 - 3rd child, you get my drift. Disclaimer, if the card has a person code printed next to the persons name this most likely trumps the previous coding. In my state some BCBS have person codes in the 50's (51 -cardholder, 52 - spouse and so on)
6. then relationship is obvious and should match the person code (cardholder, spouse, child and maybe another designation I can't remember right now)
Hope that helps!
