So you're telling me that the hard copy image is not available when these things are transferred? That is why they have to go through QV? Are you ****ing kidding me?
The whole point of this update was to save time and not have to call other CVS stores, yet this downgrade is more work than just calling. I'd rather spend 10 minutes on hold and argue for 5 minutes with whichever dingus answers the phone over whether it should be a verbal or fax than have to verify an extra 3 pages for no reason.
This update was much needed but I should have known they would find a way to completely screw it up.
It seems like every "upgrade" just ends up making things take longer. Prescriber update... have to have their first name just to look them up. Kind of ****ing difficult when some scripts only have the last name preprinted and the signature looks like a kindergartener playing with crayons.. Takes longer to search prescriber and often you have to call the office to get their stupid name. Oh and you have to scan your credentials just to open a profile for ****s sake. And now this piece of garbage update will add multiple pages to the QV every single day, confuse techs at drop off, and every time I want to check on a prior auth or some other bull****it goes back to QV.
Oh and I hear that all first fill counseling will go to QV now too. HAHA. Now CVS has a reason to fire any pharmacist that they want because nobody is going to do this.