I worked front store cashier at CVS for over a year, and I've been a tech there for over 4 months. The system, RXConnect is easy enough to use once you figure it out. The register is also easy to figure out.
1. If this is your first tech job, just remember to TAKE NOTES. There's some things yo have to know that aren't really covered on the PTCB.
2. Don't be afraid to ask questions. Your crew would be happy to answer a question than you make a mistake. I've read on here that the rule of thumb is you shouldn't have to ask about something more than three times SO TAKE NOTES.
3. As everyone has mentioned, having a cranky, overwhelmed, or unhappy pharmacist can really make the job unattractive. I got lucky to have awesome techs and stellar pharmacist, and everyone is always happy.
4. On the same lines as #3, be super nice to everyone. Tech, Pharmacist, Patients, Front Store cashiers, EVERYONE. While you may feel like a bumbling idiot at first, these people are willing to help you along your way. Once you've learned the ropes a bit, you can form great relationships with all of them.
5. Work quickly, but never rush.
6. Listen to Feedback.
7. Overall, CVS has a good setup. Just to give you your bearings: The pharmacy will be organized in a few "bays" (shelve units) in alphabetical order. Generic name levothyroxine, and if you're looking for the Brand stock bottle, it will be under S for Synthroid (one of a few brand names). Also, since you're just starting, they'll probably have you at pickup (where patient's pick up their meds), and drive thru if your store has one like mine. Then, you might move to production (filling prescriptions) or drop off (typing and receiving prescriptions).
8. "Thank you for calling CVS Pharmacy this is ____ how can I help you?"
9. If you have any questions on how to do something or how to react to a situation, message me. Good Luck.