cyberattack 2020

[WilcoWorld]

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Anyone suffering anything more than inconvenience from this cyberattack?

So far it'll be a pain in my neck, but no patient harms so far as I've noticed.

 

[southerndoc]

This is why I can't load an outside CT on CD on any computer in the ER. Have to send to radiology for them to scan on a dedicated isolated PC, confirm it's legit and virus/malware free, and then upload to PACS. TAT around 30 mins for it.

 

[Hercules]

We were hit with an attack earlier this year with our entire system including EMR, PACS, lab and even internet connectivity being affected. We were down for about 2 weeks completely on paper. I don’t know of any specific direct patient harms, but it resulted in increased LOS, boarding, no access to patients prior records, and on the inpatient side immediate loss of crucial information like the MAR when we first went down as no knowledge of when patients last received medications or what they had even received. Physicians had to solely rely on their memories of why patients were in the hospital and how they were being treated. I imagine over the two weeks there were patient care errors, but just not easily recognizable.

We got hit pretty hard last year. Similar experience to what you described but lasted about a month. It was brutal.

 

[PTPoeny]

Anybody else being told that now attacks are coming? We are now printing all H&Ps to keep in the paper chart "just in case".

 

[WilcoWorld]

Anybody else being told that now attacks are coming? We are now printing all H&Ps to keep in the paper chart "just in case".

Yes, we've been targeted but no harm detected so far.

 

[Alvarez13]

What?

 

[BoardingDoc]

What?

There have been lots of ransomware attacks lately which have been directed towards hospitals and other large medical groups.

e.g.: FBI warns ransomware assault threatens US health care system

We haven't been directly affected so far, but I have seen IT start deleting email attachments from external email addresses.

 

[VA Hopeful Dr]

Is this why we now have to 2-factor authenticate to check e-mail off campus??

 

[WilcoWorld]

Is this why we now have to 2-factor authenticate to check e-mail off campus??

My institution has required that for years.

 

[BoardingDoc]

Is this why we now have to 2-factor authenticate to check e-mail off campus??

Shouldn't be. That wouldn't help prevent these particular attacks. The issue isn't someone else logging into your email, it's some idiot at the hospital seeing an email from [email protected] asking them to open an attachment.... and they do.

The reason these attacks are so successful is that defeating them frequently relies on having an educated userbase, which is almost impossible.

 

[gutonc]

There have been lots of ransomware attacks lately which have been directed towards hospitals and other large medical groups.

e.g.: FBI warns ransomware assault threatens US health care system

We haven't been directly affected so far, but I have seen IT start deleting email attachments from external email addresses.

This is what has happened to us. Really problematic because I get a lot of attached communications from the community hospitals I'm on staff at. Including credentialing paperwork to review and sign as the Medicine Chair at one of them.

 

[maxxor]

This is what has happened to us. Really problematic because I get a lot of attached communications from the community hospitals I'm on staff at. Including credentialing paperwork to review and sign as the Medicine Chair at one of them.

This is annoying me at the moment too. For whatever reason, the hospital won’t give independent physicians hospital email accounts, but then they strip attachments that I send them. It makes prepping for tumor board a real PITA as well as responding to credentialing requests.

 

[WheezyBaby]

We lost access to our private email on hospital computers among other things. Supposedly temporarily