Ummm, there's a couple of things out there. I can't comment on pharmacy managers that are also general store managers (Walgreen's terminology prior to takeover was RxS - Pharmacist Supervisor and DM (District Manager): Eckerd's (may they rest in peace) was PDM - Pharmacist District Manager and General Store Division Manager GSDM).
Pharmacy first-level supervisors have more or less the following duties (which interact):
Explicit:
1. See to sales and revenue for the pharmacy (and possibly the OTC) - Low numbers or low growth depending on the district fires you
2. Staffing pharmacies - High expense per prescription fires you, incompetent human resources work (including getting the state's labor relations involved) fires you
3. Dealing with operational regulatory matters - Failure fires you
4. Avoiding regulatory, legal, and disciplinary matters both at the pharmacist reporting levels and ESPECIALLY the pharmacy level - Failure fires you, extreme failure will get the company to rat you out to the board as a scapegoat for their failures
5. Avoiding embarrassing corporate both on a personal or a company level - Failure fires you
Unspoken:
6. Not pissing off the second-level oversight which there are multiple bosses (Walgreens it was the Regional VP AND the Pharmacy Field Operations DVP) or losing a political fight for any reason - Failure fires you
7. Not staying too long or getting complacent. Walgreens (before takeover) would automatically fire the lowest performing RxS and DM's on Six Sigma criteria with seniority working against the numbers (you get some lenience your first year or two, and then it gets hard). It's like a grade curve that automatically fires the lowest performing oversight in a stack ranking system. Not only revenue and profit count, but low growth will also fire you in certain circumstances.
(Walgreens-Specific): Not maintaining an IL license in good standing is automatically a termination offense at the RxS and up (anyone remember why
😉 ). There also used to be a bonus given to RxM and Staff Pharmacists who maintained an IL license who did not practice in IL (I think it's abolished for new grads now).
Positive Adjustments To Retention:
1. Being on the state board
2. Being faculty above a without compensation agreement (universities have been known to pressure corporate on retaining favored go-betweens)
For all of this, the compensation is as given above by
ChalupaBatman86, except that I'd add that at least for Walgreens, there are deferred compensation arrangements that pay off spectacularly if you manage to survive. In the old days, it also was a path to promote to Deerfield, but those Italians cleaned house there after the acquisition was inverted last year. I'm sure Greg Wasson never read Barbarians at the Gate or he would have never hired KKR to manage the M&A which resulted in his and most of the Deerfield staffs' ouster.
Yes, staff pharmacists on overtime make more, quite routinely, on any given year. However, if an RxS or a DM manage to stay in the game for long enough, they do win convincingly in the end. The problem is surviving considering the moral mazes involved. It's really not an easy job, and the RxS is more the messenger than the offender, although I know my fair share of horrible RxS's. Don't worry, what goes around does come around.