Hardware-wise, Macs are better than PC (partially because they keep it simple, don't have too many variations on the mac theme).
To be more specific, when you get a PC, you may be getting jipped on some feature (graphics card, sound card, resolution of monitor, RAM speed, etc) and not know it until it's too late... and since there are so many variations in terms of system configs, few support people are able to give you reliable info about what your particular system can and cannot do. While I, being a nerd, know this stuff on my own, the vast majority of people don't - and are ripe for the booty treatment, hold the vasoline. When you get a Mac, since there are < 10 variations in total on what you can get in a notebook, you pretty much know that what you're getting is solid and is going to treat you right. In fact, this general rule holds true: MacBook if you don't need HD video or serious Gaming capability, MacBook PRO if you do need these things.