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😕This topic has come up at my pharmacy lately. I had not seen it previously in other pharmacies I worked at. However, at my current one, it is a constant thing. First I noticed that our lead tech buys all the rubber bands we use himself, and I thought it was odd. Last week another tech bought Sharpies for the pharmacy. Then another tech bought Kleenexs for the pharmacy.
I thought they were all nuts..then yesterday we were out of pens and I told the store manager I need to store-use some, and she flipped out. She ranted and raved for 20 minutes, said we use too many pens, just store-used a pack 2 weeks ago, where do all the pens go?, blah blah..I told her customers walk off with them, drive off with them, etc. She said double check for pens before the customer leaves each and every time. UM, okay. As customers scream about their copays, ignore me when I ask for date of birth, and talk on the cell phones, I'll do one more thing. Seriously.......
So how much do you guys buy for your pharmacies? I REFUSE to buy things like that for my job. A coffee maker if I want coffee? Yes, I'll buy it. That's a luxery. Pens and rubber bands? No, that's CVS' job. This company makes billions--how do they have US buying basics like this?
No way. I'm not doing it. Let them go without pens..when audits happen and they lose money for not having signature logs completed, then they will find out real quick the cheapest way to go...and yes it has gotten to the point a few times that we just cannot find a pen and people walk off without signing..😡
Anyone else deal with this?
I thought they were all nuts..then yesterday we were out of pens and I told the store manager I need to store-use some, and she flipped out. She ranted and raved for 20 minutes, said we use too many pens, just store-used a pack 2 weeks ago, where do all the pens go?, blah blah..I told her customers walk off with them, drive off with them, etc. She said double check for pens before the customer leaves each and every time. UM, okay. As customers scream about their copays, ignore me when I ask for date of birth, and talk on the cell phones, I'll do one more thing. Seriously.......
So how much do you guys buy for your pharmacies? I REFUSE to buy things like that for my job. A coffee maker if I want coffee? Yes, I'll buy it. That's a luxery. Pens and rubber bands? No, that's CVS' job. This company makes billions--how do they have US buying basics like this?
No way. I'm not doing it. Let them go without pens..when audits happen and they lose money for not having signature logs completed, then they will find out real quick the cheapest way to go...and yes it has gotten to the point a few times that we just cannot find a pen and people walk off without signing..😡
Anyone else deal with this?
this has never happened. at drive thru I used a few rubber bands to tie the pen to the clipboard..my co-workers think I'm crazy and laugh at my ideas, but I don't care.