"Thank you for your inquiry about federal student aid.
The U.S. Department of Education (ED) employs federal loan servicers. The loan servicer is responsible for administering the account in accordance with federal student loan legislation and regulations.
Under ED's income-driven repayment plans, the borrower's monthly payment is based on his or her most recent adjusted gross income (AGI).
If the borrower's current income is significantly different than the most recent AGI, the loan servicer may use other documentation to verify income.
Although program regulations do not define what constitutes significantly different income, this provision is intended to assist borrowers whose income has decreased significantly from the prior tax year due to a loss of or change in employment. For example, if a borrower whose most recent AGI was $50,000 is now employed with a salary of $30,000, the borrower's current income would be considered significantly different than his or her most recent AGI.
If you have additional questions, please contact your loan servicer.
Under the Public Service Loan Forgiveness (PSLF) Program, the outstanding balance of a William D. Ford Federal Direct Loan (Direct Loan) account can be forgiven after the borrower has made 120 monthly payments while employed full-time by a public service organization or serving in a full-time AmeriCorps or Peace Corps position. You can access more information about the PSLF Program, including information about eligible employment, at StudentAid.gov/publicservice.
For specific information about PSLF eligibility, please contact FedLoan Servicing, our PSLF Program loan servicer. You may call FedLoan Servicing at 1-855-265-4038 or e-mail the servicer by clicking on "Contact Us" at the FedLoan Servicing website at
www.myfedloan.org.
We hope this information is helpful.
E-Mail Unit
StudentAid.gov
Federal Student Aid"