Hi - I'm a long-time unpaid volunteer on the consumer advocacy website
www.movingscam.com - I got interested in protecting consumers from moving scams while helping my son move for residency in 2005. Unfortunately, there are a lot of moving companies out there who will give you a low price and then raise it once they have a deposit and your things are on the truck. To help people find alternatives, I last posted on here a few years back telling people about the do-it-yourself companies ABF U-Pack at
www.upack.com and Broadway Express at
www.broadwayexpress.net and I still like those companies, but there are other good options now.
First of all, with regard to U-Haul, I agree with the person posting above. The consensus of customers posting on MovingScam.com is that if you're going to use a rental truck, Penske is a much more reliable option. See this review thread -
http://www.movingscam.com/forum/viewtopic.php?t=2060 The one thing that does seem valuable about U-Haul is their affiliated site at
www.movinghelp.com that lists loading and unloading help. People who chose a company that's highly rated there have found that things usually worked out well.
Second, there is now an excellent full-service independent company called Moovers Inc. at
www.mooversinc.com that has great reviews on MovingScam and elsewhere. Here is their review thread -
http://www.movingscam.com/forum/viewtopic.php?t=4655 Recently Moovers has been giving people quotes for full-service moves that are actually comparable in price to quotes from U-Pack where you would have to do all the work or hire loading and unloading labor. Moovers understands the needs of health professionals and their typically smallish moves, and they operate cross-country.
If you live in the Bay Area or near New York City where Moovers Inc. has offices, they can send someone out to give you an in-residence estimate of what it would cost to move your things; if not, they will email you an inventory list to fill out and will then give you a Guaranteed Not to Exceed price based on that list. So far, reviews show that Moovers has always honored that price, and if the weight of the items is less than the estimated weight, they actually give the customer a refund.
Although this thread is a month old, I just saw it and thought I would mention these options. Also, I invite people to come over to MovingScam.com and browse the Message Board and the Super List to see what people are posting about moving companies in various areas of the country. If you register on the site (it's simple and free), you can also post questions and get personal advice about topics related to moving.