Hey! To date, the problem still hasn't been fixed. But they didn't ask me to resend or anything. I called back today and now the story is that EVERYONE who uses pharmcas is experiencing this issue and no one has their writing scores. I am asking for them to send me formal documentation stating that this is a widespread issue as well as an ETA on when it will be fixed. I'm applying early decision and my application is due next Tuesday so I want to be able to send something official to the school so they are aware of the problem.
It's been frustrating to say the least lol. Let me know if it gets fixed on your end!