I cried in front of patients today

[loo]

Or..."Do you want it quick or do you want it accurate? Your choice."

The fast-food mentality (perpetuated in pharmacy by the use of the drive-thru window) of some folks never ceases to amaze me.

---

Members don't see this ad.

 

[littleaznpharm]

I'm to hear that you had such a bad experience.

Gambatta!!!

 

[ice cream]

Thanks again for all the advice everyone. It's been going a lot better lately, yeah customers are still abusive from time to time but I don't take it so personally anymore. There will always be those customers. It's been a bit difficult for me to gain the confidence I must have in order to be a great pharmacist, but I'm getting there, and getting a little better at what I do each day I think. And yes, I've been understaffed on some occasions but I am getting better at prioritizing and making it clear to pts exactly what they can expect from me when I'm backed up.

 

[pkpd]

 

[ttpharmd]

Ha ha ha! Thankyou for the Dennis Leary clip...he says out loud what I think inside my head when the "nasty" customers come into my drive-thru/counter.
I have been working a busy chain pharmacy for 2 & 1/2 years, and have developed such a thick skin that the job isn't SO bad anymore. A note to ICECREAM: No matter what customers do/say to you don't forget WHO you are and WHY you became a pharmacist. Feel pity on those nasty customers, because how sad are they to treat a healthcare professional (with a doctorate degree!) with such lack of respect?! Do they speak to their PCPs that way? I doubt it. Keep your head up. It will get better.