It's one thing to turn away clients with exotic pets because you don't have the experience to see exotics on a GP basis. Most clients with exotic pets will either already have a dedicated exotics vet (which wouldn't be you), or will be calling around looking for someone to see their exotic pet for an emergency. If you're the last clinic open, the closest, whatever...
I think you are being unrealistic.
Mostly, I think it is hard to have a conversation around this topic without having a context.
For instance: My facility does not have diets for exotics. We don't have appropriate kenneling/caging for many exotics. My nursing staff are literally the best of the best when it comes to managing cats/dogs, but most of them haven't touched a bird in ... maybe ever. I have never treated a bird.
It would be
very questionable with regards to malpractice for me to take in an emergency avian patient and try and treat it. I don't even know what the standard of care
is for an avian patient for
any condition, much less some specific condition. I don't have the right equipment, the experience, the staff .... no way will I treat a bird.
I will euthanize one, because I won't let it suffer. But that's it.
But here's where context becomes important: I'm in a metro area that has at least 2 24-hr facilities with DVMs/staff/equipment to treat exotic patients. So when someone calls us - bam, they get redirected there. If they show up on our doorstep and the patient appears stable enough to transport - they get told we don't see exotics. They show up with an obviously dying or near-death patient, I offer to euthanize it (I don't know what our other doctors do in that situation.).
If I were out in some area where I was literally the only 24-hr practice around within several hour's drive? Hm. I'd probably be a little more willing to wing it, but I'd be darn sure people understood I don't know squat about the species, and I'd probably even have them sign something indicating they understand that. I wouldn't want to leave their animal to suffer. And if it were stable, I'd try and convince them to drive an hour or two to an exotics doc if one was available.
Maybe I'm being unrealistic, as I've quite often found myself being handed a species I've never worked with before/am not comfortable with and being told to triage (I've literally been handed an alligator before...) and have told myself to get over my hangups and do what I can with the knowledge I have. I understand that others may not be willing to do something like that.
That's fine. I think it is unreasonable for someone to criticize you for that.
I also think you may want to reconsider that issue when you have a license to defend. If you're going to treat anything handed to you, make sure you know what the standard of care is, or at least be darn sure that it's a situation that won't possibly generate a board complaint.
Even so, if you want to wing it on an exotic species, I certainly wouldn't criticize you. It's your license.
But I think it's just as unreasonable for you to criticize another doctor for refusing to treat a species they aren't comfortable with.