I don’t disagree. I think it also matters what the rate limiting steps are in your department, as well as if a test or admission is going to keep you from seeing another patient versus if there isn’t further volume of patients to see.
Admissions and holding usually bog down a department because of inpatient flow issues. Testing doesn’t always if done efficiently and not strung along. Certain departments have different challenges such as nursing, techs, labs, and imaging with each having the potential to decrease physician efficiency in moving a patient through the department. You also don’t have to do a ton of testing on each patient to meet the billing category requirements. You just need the optimal amount to rule out the emergency, make the patient happy, and optimize financial productivity. Ordering unnecessary big workups with labs, EKG, XR, CT, US and MRI on lots of patients will hurt you.
We all know from medical school that you don’t want to perform tests that aren’t indicated, or that lead to further downstream negative tests possibly including the risk of a procedural/surgical complication that the test led to when the test wasn’t really indicated from the start. However, people want some testing often more than they want a physician’s opinion/expertise. Some people are going to doctor shop until they know exactly which virus is causing their cold. There is also risk of not knowing when they are going to do that as they will likely end up with an unnecessary antibiotic. Either way probably not the end of the world and side tangent that people demanding expensive unnecessary viral PCR panels is contributing to our bloated health care costs. Some people are just going to end up with a cholecystectomy, appendectomy, hysterectomy and ventral hernia repair no matter what testing you do for their eventual chronic abdominal pain. On the other hand Ottawa rules mean nothing. The harm of an extremity x-ray is insignificant and likely won’t impact flow. Patients often want you to validate their opinion that they need a test even if they don’t. You just have to balance that desire with necessity, the flow of your department, and overall patient volume to maximize productivity.
At the end of the day, those that work longer and harder make more. Follows most jobs out there. You can somewhat work smarter, not harder through testing and charting. You are right EctopicFetus, as many miss out on low hanging fruit such as critical care billing, as well as turning 3s to 4s and 4s to 5s. Depending on the environment I’d flip the order of the importance of testing and charting. Many miss the forest for trees though by not realizing it’s just working more hours and seeing more patients that leads to more money.