Lost Transcript/Credits

[HealingGrace]

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I am a 2020 cycle applicant and have a transcript question. I attended and graduated high school in 1999, where I had credits transferred to a university I never attended--Tulane University. The credits was subsequently transferred to my graduating university, and shows up as transfer units from Tulane on the UCLA transcript. Because it was decades ago, this program is no longer in existence, but was housed and put on by a company called University Alliance. A company called Bisk took over, but has only a vague memory of this very old program, but has no record of it. Tulane and Bisk have no record of the credits and though Bisk helped, Tulane said they can not help me out. Now my application is on hold by AMCAS, I am not sure how to proceed as it looks like I will not be able to acquire a transcript for the credits, but, again, it does appear on the UCLA transcript. Any information on how I can remedy this would be of great help. I have emailed AMCAS and they said I need a transcript but will not accept my high school transcript. I have called California Board of Education, as well as California commerce, and they have no idea how to help with this matter. I get that I am incredibly old, but it seems like there should be a way to work around this, but I have not been given any concrete sources to look into and this is unfortunate (and nerve wrecking to have my application on hold indefinitely till it is resolved over 3 little credits, to say the very least). Any guidance would be very much appreciated!

Thank you in advance!

 

[Campana]

I am a 2020 cycle applicant and have a transcript question. I attended and graduated high school in 1999, where I had credits transferred to a university I never attended--Tulane University. The credits was subsequently transferred to my graduating university, and shows up as transfer units from Tulane on the UCLA transcript. Because it was decades ago, this program is no longer in existence, but was housed and put on by a company called University Alliance. A company called Bisk took over, but has only a vague memory of this very old program, but has no record of it. Tulane and Bisk have no record of the credits and though Bisk helped, Tulane said they can not help me out. Now my application is on hold by AMCAS, I am not sure how to proceed as it looks like I will not be able to acquire a transcript for the credits, but, again, it does appear on the UCLA transcript. Any information on how I can remedy this would be of great help. I have emailed AMCAS and they said I need a transcript but will not accept my high school transcript. I have called California Board of Education, as well as California commerce, and they have no idea how to help with this matter. I get that I am incredibly old, but it seems like there should be a way to work around this, but I have not been given any concrete sources to look into and this is unfortunate (and nerve wrecking to have my application on hold indefinitely till it is resolved over 3 little credits, to say the very least). Any guidance would be very much appreciated!

Thank you in advance!

Where were the units transferred to Tulane from? Was it AP courses via passed AP tests or was it "college courses" taken at high school / via some program called University Alliance taken over by a company called Bisk? I think I recall reading some instructions around this in the instruction manual.

They give a couple of ideas, some of which it sounds like you tried. And then, as a last resort, it sounds like Bisk might be able to send an official letter indicating that they took over Alliance University and have no transcripts from that program.

 

[HealingGrace]

Where were the units transferred to Tulane from? Was it AP courses via passed AP tests or was it "college courses" taken at high school / via some program called University Alliance taken over by a company called Bisk? I think I recall reading some instructions around this in the instruction manual.

They give a couple of ideas, some of which it sounds like you tried. And then, as a last resort, it sounds like Bisk might be able to send an official letter indicating that they took over Alliance University and have no transcripts from that program.

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Thank you so much Campana! Unfortunately, they are not AP classes, just a class I took my senior year, and when it was done, the teacher asked if anyone wanted to have the credits transferred through this program and I thought great! years later, I am regretting that decision because this has taken what feels like weeks to navigate and still no solution as of yet. Yes, have tried those suggestions to no avail, board of education said they are not sure why they were even referred to as a source, but they were really nice in trying to think of way around this. My partner even looked up state laws, state dependent, on record keeping and hopefully Tulane or Bisk will compose a letter for this situation, and that AMCAS will accept this, but it is not something AMCAS as directly said they will accept in our correspondence, so guess I will just have to keep trying and send in what I can get my hands on. Thank you for the feedback!

 

[Campana]

@HealingGrace It sounds like you've tried all the right avenues, so I presume you've already asked UCLA to validate where they got the units from? If they could be convinced to remove them perhaps? Or maybe send an official transcript from UCLA to Tulane and ask Tulane to provide an official transcript showing nothing for you, or a letter stating they cannot provide a transcript, in response to the "proof" that UCLA has units on-file from them (Tulane) for you.

 

[HealingGrace]

@HealingGrace It sounds like you've tried all the right avenues, so I presume you've already asked UCLA to validate where they got the units from? If they could be convinced to remove them perhaps? Or maybe send an official transcript from UCLA to Tulane and ask Tulane to provide an official transcript showing nothing for you, or a letter stating they cannot provide a transcript, in response to the "proof" that UCLA has units on-file from them (Tulane) for you.

That is actually a really great idea to get ucla to send tulane a letter for it. The state of louisiana legally states they need to keep records, so I may have to present them with that and have them write something out officially for me. All of this sounds like it will delay my already late application, but good to have for next year if I have to reapply. Thank you for that suggestion, really helpful!