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- Oct 11, 2006
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Lying to patients, or being rude to them, is not ethical nor acceptable. Neither, however, is it malpractice.
1. You ophthal "lied" to you by telling you that they did not do X procedure rather than telling you that they would not do it for you. This is not malpractice. It's rudeness.
2. They referred you to a PA. There is nothing wrong with this, as long as addressing your complaint is within the PA's scope of practice. And, since you seemed to be fixed by the PA, it apparently was. You might not have wanted to see a PA, but that's your opinion. Should the opthal have told you that you would be seeing a PA? Probably. It's also possible that they simply referred you to a different office who then triaged you to a PA, and the opthal might not have known. Regardless, this is not malpractice.
3. The only time this would be malpractice is if the delay caused by you needing to see someone else caused further (irrepairable) injury and the ophthal should have known that. Which does not appear to be the case here.
Take a deep breath. I totally understand that you are really pissed at this doc. And, I totally agree with you that he/she was a jerk and shouldn't have treated you like this. And, this is a great example demonstrating that docs who have poor interpersonal skills tend to get sued more often. But, after taking all of those deep breaths (since the next thing I am going to say is probably going to upset you), can you see that your desire to sue the ophthal is in some ways similar to the person in the car wreck you describe suing you? That guy is upset. His car is wrecked and it's not "his fault". He wants someone else to pay for it and all the problems it has caused. You're not really to blame, but he's mad at you anyway.
Wait a second, you say. These cases are totally different. IN the car wreck above, this was not my fault at all. Some guy hit me, and left the scene. I'm not the bad guy, I shouldn't be sued. In my medical case, the ophthal was like the guy who left my hit-and-run scene, not like me.
But, really? If you were to ask the ophthal's opinion, I expect he/she would say "I saw this guy. I recommended treatment. He wanted something different. I referred him to someone who provided the service he wanted. Which he got." Even if your outcome had not been good, that wouldn't have been the fault of the original ophthal. Just like the car crash wasn't your fault. Or was it? Maybe you were speeding? Maybe you were distracted?. Perhaps you should have flashed your lights to make sure people saw you were stopped? This is the kind of thinking I was referring to in my post, and is why "malpractice" is hard to define. Much like your responsibility for the car crash.
1. You ophthal "lied" to you by telling you that they did not do X procedure rather than telling you that they would not do it for you. This is not malpractice. It's rudeness.
2. They referred you to a PA. There is nothing wrong with this, as long as addressing your complaint is within the PA's scope of practice. And, since you seemed to be fixed by the PA, it apparently was. You might not have wanted to see a PA, but that's your opinion. Should the opthal have told you that you would be seeing a PA? Probably. It's also possible that they simply referred you to a different office who then triaged you to a PA, and the opthal might not have known. Regardless, this is not malpractice.
3. The only time this would be malpractice is if the delay caused by you needing to see someone else caused further (irrepairable) injury and the ophthal should have known that. Which does not appear to be the case here.
Take a deep breath. I totally understand that you are really pissed at this doc. And, I totally agree with you that he/she was a jerk and shouldn't have treated you like this. And, this is a great example demonstrating that docs who have poor interpersonal skills tend to get sued more often. But, after taking all of those deep breaths (since the next thing I am going to say is probably going to upset you), can you see that your desire to sue the ophthal is in some ways similar to the person in the car wreck you describe suing you? That guy is upset. His car is wrecked and it's not "his fault". He wants someone else to pay for it and all the problems it has caused. You're not really to blame, but he's mad at you anyway.
Wait a second, you say. These cases are totally different. IN the car wreck above, this was not my fault at all. Some guy hit me, and left the scene. I'm not the bad guy, I shouldn't be sued. In my medical case, the ophthal was like the guy who left my hit-and-run scene, not like me.
But, really? If you were to ask the ophthal's opinion, I expect he/she would say "I saw this guy. I recommended treatment. He wanted something different. I referred him to someone who provided the service he wanted. Which he got." Even if your outcome had not been good, that wouldn't have been the fault of the original ophthal. Just like the car crash wasn't your fault. Or was it? Maybe you were speeding? Maybe you were distracted?. Perhaps you should have flashed your lights to make sure people saw you were stopped? This is the kind of thinking I was referring to in my post, and is why "malpractice" is hard to define. Much like your responsibility for the car crash.