Medical Error Stories

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aaronrodgers

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Has anyone here ever personally witnessed or had been a part of a serious medical error? I'm curious to know what happened and what we could all learn from it. You could be as detailed or vague as you want, I am just curious and in need of some light reading before finals..Thanks!

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I saw a lot in my previous gig.
wrong site surgeries
failure to identify complications
retained foreign objects.
missed diagnosis
failure to act in a timely fashion
the list goes on.
They are happening all around you, they are rarely identified at the time they happen, but rather in retrospect when someone evaluates when something bad happens to a patient.
 
NG tube was placed and went into the lungs instead of the stomach.
Patient got a ridiculously high dose of insulin and became hypoglycemic.

Those are the two biggest I remember off the top of my head. But as libertyyne stated, they are happening constantly. This is why there are entire departments for patient safety.
 
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Patient A was in a bed in the ED, where nursing staff drew a blood sample for a type & cross. No patient identifier was placed on the tube after they drew it, though, and it was placed on a counter in the room, where the staff then apparently forgot about it. Patient A was eventually transferred somewhere else and a second patient (Patient B) was bedded in that room. While then working up Patient B, staff saw the unlabeled tube from the first patient, assumed it was drawn from the current patient, and sent that tube for a type & cross for Patient B, who eventually did need a blood transfusion. Patient B received a transfusion with the incorrect blood type, and of course started having a reaction. However, even when the staff noticed the symptoms, they did not put two and two together and realize it was an incompatibility reaction (this was eventually blamed on a lack of training), so the patient passed away. This resulted in a HUGEEEE crackdown at the hospital (a relatively large one), with people losing their jobs and a very protracted CMS audit (which led to more crackdowns for unrelated things).
 
In EMS yes, and when it happened it was bad.

If your loved one becomes sick/injured and is cared for by EMS you 100% want a copy of their chart and you want to review it. ESPECIALLY if something bad happened after that encounter.
 
Neonate with a severe form of CHD is transferred by helicopter from another large hospital because they don't have the expertise to do the surgery. Current house has 2 pediatric cardiac surgeons and the one who does the more complicated surgeries is on vacation for another 10 days. Goal is to keep neonate with severe CHD stable until surgeon comes back from vacation. One day before surgery neonate is transferred to CVICU due to worsening state and passes away. Reaction of the staff: "This kid wouldn't have made it anyway. The couple has another girl and they should be grateful for having her and focus on her".
 
I prevented a serious medical error as an OR tech once. Not good times actually because the surgeon was a total dick bag until he finally realized that he was about to make a huge mistake.

I also witnessed a lap sponge get left inside a patient (I was not the tech in on the original case but scrubbed in the second time when they brought him back like 15 mins later after seeing it on the post op X-ray lol).
 
Central line placed in artery instead of vein, caught after patient stroked out hours later.

Moved an MVC (70+ mph rollover) patient off the backboard before imaging because patient said the board made their back hurt. Multiple unstable fractures on imaging.

Antihypertensive dosage significantly increased for patient with diastolic of 42.

Lab protocol is to call over critical results before they are made available in the EMR. Lab forgot to call over d-dimer >3000, caught >6 hours later as results not available in chart.
 
When I was a medical student, I scrubbed in on a robotic hysterectomy was responsible for manning the uterine manipulator. The patient was extremely obese with a huge pannus that made setting everything up difficult. At the start of the procedure, I followed the catheter (or so I thought) to get the uterine manipulator placed, and off we went. About an hour into the case, the attending says that something isn't right, we check everything, we think we're good, and she proceeds. Another 10-15 minutes later, she gets up from the console and, to my horror, I had placed the manipulator in the rectum rather than the vagina. Had to get GI to do a stat sigmoidoscopy (which was normal except for some bruising of the colon wall) but there were otherwise no complications, luckily.
 
When I was a medical student, I scrubbed in on a robotic hysterectomy was responsible for manning the uterine manipulator. The patient was extremely obese with a huge pannus that made setting everything up difficult. At the start of the procedure, I followed the catheter (or so I thought) to get the uterine manipulator placed, and off we went. About an hour into the case, the attending says that something isn't right, we check everything, we think we're good, and she proceeds. Another 10-15 minutes later, she gets up from the console and, to my horror, I had placed the manipulator in the rectum rather than the vagina. Had to get GI to do a stat sigmoidoscopy (which was normal except for some bruising of the colon wall) but there were otherwise no complications, luckily.
 
When I was a medical student, I scrubbed in on a robotic hysterectomy was responsible for manning the uterine manipulator. The patient was extremely obese with a huge pannus that made setting everything up difficult. At the start of the procedure, I followed the catheter (or so I thought) to get the uterine manipulator placed, and off we went. About an hour into the case, the attending says that something isn't right, we check everything, we think we're good, and she proceeds. Another 10-15 minutes later, she gets up from the console and, to my horror, I had placed the manipulator in the rectum rather than the vagina. Had to get GI to do a stat sigmoidoscopy (which was normal except for some bruising of the colon wall) but there were otherwise no complications, luckily.

Did the attending not check that you had it in the right place before you started? Or was she just so obese that it looked like it was?
 
Did the attending not check that you had it in the right place before you started? Or was she just so obese that it looked like it was?

She did not check, and it would've been very difficult to check visually. Her pannus was so large that I couldn't move it by myself.
 
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She did not check, and it would've been very difficult to check visually. Her pannus was so large that I couldn't move it by myself.

Ah. Yeah been there. Almost nothing worse than having to be a human retractor on a vag hysterectomy on a 300+ pounder.
 
One near miss I caught on my surgery rotation - wrong pt scheduled for a hemicolectomy. Correct pt really needed his volvulus fixed, but had been rescheduled 3 times b/c of lab values and nursing issues. 4th time they just accidentally put someone else with a similar name in the slot.
One that a classmate saw - pt getting transferred off the operating table, still intubated, and the bed wasn't locked. 300# VIP pt post open abdominal surgery went straight down between the table and the bed, extubated on the way down. Had to be reintubated and there was a HUGE kerfufful following while they got him off the floor and then held a tribunal to point fingers.
 
One near miss I caught on my surgery rotation - wrong pt scheduled for a hemicolectomy. Correct pt really needed his volvulus fixed, but had been rescheduled 3 times b/c of lab values and nursing issues. 4th time they just accidentally put someone else with a similar name in the slot.
One that a classmate saw - pt getting transferred off the operating table, still intubated, and the bed wasn't locked. 300# VIP pt post open abdominal surgery went straight down between the table and the bed, extubated on the way down. Had to be reintubated and there was a HUGE kerfufful following while they got him off the floor and then held a tribunal to point fingers.

Oh ****..
 
Yeah these things happen all the time. I’ve had my share of near misses too.

Some things like NG tubes in lungs I wouldn’t call an error per se. If you haven’t put an NG tube in a lung then you simply haven’t put in many yet. The key point is recognizing you’ve done it and taking it OUT of the lung. Putting tube feeds into a lung would be a serious error.

I’ve seen quite a few sent to us after issues at outside centers. The one that scares me most was an airway fire during a tonsillectomy. From what I could gather from records, Doc started using bovie and didn’t realize the FIO2 was still near 100%. Kid survived and is fine now but it was a long road to get there. Scares me because it’s the kind of thing I could see happening to anyone - this was a respected established attending with no other malpractice or licensing issues.

The diagnostic miss I’ve seen many times is the adult with a neck mass. I’ve seen people get 6 months of IV antibiotics. I’ve seen surgeons remove them thinking they were congenital masses rather than a nodal met, they get the path report saying cancer, and do no further treatment because they think they “got it all.” They come to us when the disease progresses to the point you can’t miss it anymore. Ironically, the son of the surgeon general who released the first report on smoking causing lung cancer ultimately died from a delayed diagnosis of a cancerous neck mass and was a big advocate for new guidelines in this area because of what had happened to him.

I’ve heard of people being killed after accidental injection of 1:1000 epi instead of local anesthetic 1:100,000 epi.

When I was an intern I gave a guy with ESRD a big dose of gabapentin on a Friday and he basically slept all weekend until they dialyzed him Monday. His wife had very choice words for me every day on rounds. I definitely always double check renal dosing now!!!
 
I’ve seen quite a few sent to us after issues at outside centers. The one that scares me most was an airway fire during a tonsillectomy. From what I could gather from records, Doc started using bovie and didn’t realize the FIO2 was still near 100%. Kid survived and is fine now but it was a long road to get there. Scares me because it’s the kind of thing I could see happening to anyone - this was a respected established attending with no other malpractice or licensing issues.

Had this happen on a case I was scrubbed in on (was a trach though). Doc started using bovie, woosh. Caught a sponge on fire. Everyone just stopped moving so I picked it up and threw it in a basin full of saline. Patient was fine but it was a huge kerfuffle.
 
This is the second time you have used this word in this thread. I hope you actually talk like this.

Ha. Yes. My vocabulary is a mix of old timey words and curses. Although I’m trying to replace the curses with The Good Place style replacements. The Sailor in me doesn’t want to go easily though.
 
My aunt was given a double dose of an antihypertensive despite being literally ready to discharge after a CHF exacerbation. Became brady, coded, sent to CVICU, developed intrabronchial hemorrhage in the setting of a traumatic intubation and antiplatelets, was in the ICU for almost 2 months, and honestly was never the same. Never got to the same level of functioning she had prior, never lived alone again, and passed away a couple years later.

While on nights, had an elderly psychotic patient code in the psych unit. Looked through the documentation and over the 5 previous days, there had been 4 different attendings covering the patient and each one increased titration of clozapine. The resident was an intern on one of their first rotations and had never titrated clozapine, so didn't know what was appropriate. Looking back it was a mistake. The patient had a ton of risk factors and reasons for sudden cardiovascular or cerebrovascular event (never found out which it was), but I doubt the clozapine helped.

Also while on night call, patient received a beta blocker in the ED prior to transfer to the floor. 4 hours earlier admission orders with the beta blocker starting tonight were put in by day senior and automatically "signed and held", and ultimately they were released after the patient took an unusually long time to come up to the floor and be officially "admitted". They ended up getting a double dose, became brady and coded, went to the MICU (coded 3 more times with CPR and ROSC), spoke with family, and they were able to make it to the hospital before the end. This was early intern year and I've tried to always triple check admission orders when they get up to the floor since. It also wouldn't really happen again, because now we "admit" patients while they're in the ED and manage them even before they come up, but its still good practice. This patient also had a lot of risk factors, and honestly the comment my senior made after getting handoff with her cardiac history and current state was "so basically she could drop dead at any moment" to which I responded, "yeah, but hopefully not tonight".

I accidentally ordered a CT on a patient without contrast, making it almost useless from a clinical standpoint for what we were hoping to get out of it. Looked back and the patient had been getting almost weekly CTs almost every time a new staff came on for like months, and I put them through another one that basically gave no clinical info.

I signed a refill request too quickly intern year and ended up sending a patient 5 times their usual dose of a medication. Realized pretty quickly (within in hour), but not before patient went to pick up the script and was like, "what the hell?" (fortunately they knew their medication and doses). Called the pharmacy and patient frantically and the patient thought it was pretty funny. I almost had a heart attack though.

Those are the bad ones I remember, but there were definitely more. As for near misses, I don't know how many times I've put in orders on the wrong patient only to realize and correct it right after I sign the order.
 
My aunt was given a double dose of an antihypertensive despite being literally ready to discharge after a CHF exacerbation. Became brady, coded, sent to CVICU, developed intrabronchial hemorrhage in the setting of a traumatic intubation and antiplatelets, was in the ICU for almost 2 months, and honestly was never the same. Never got to the same level of functioning she had prior, never lived alone again, and passed away a couple years later.

While on nights, had an elderly psychotic patient code in the psych unit. Looked through the documentation and over the 5 previous days, there had been 4 different attendings covering the patient and each one increased titration of clozapine. The resident was an intern on one of their first rotations and had never titrated clozapine, so didn't know what was appropriate. Looking back it was a mistake. The patient had a ton of risk factors and reasons for sudden cardiovascular or cerebrovascular event (never found out which it was), but I doubt the clozapine helped.

Also while on night call, patient received a beta blocker in the ED prior to transfer to the floor. 4 hours earlier admission orders with the beta blocker starting tonight were put in by day senior and automatically "signed and held", and ultimately they were released after the patient took an unusually long time to come up to the floor and be officially "admitted". They ended up getting a double dose, became brady and coded, went to the MICU (coded 3 more times with CPR and ROSC), spoke with family, and they were able to make it to the hospital before the end. This was early intern year and I've tried to always triple check admission orders when they get up to the floor since. It also wouldn't really happen again, because now we "admit" patients while they're in the ED and manage them even before they come up, but its still good practice. This patient also had a lot of risk factors, and honestly the comment my senior made after getting handoff with her cardiac history and current state was "so basically she could drop dead at any moment" to which I responded, "yeah, but hopefully not tonight".

I accidentally ordered a CT on a patient without contrast, making it almost useless from a clinical standpoint for what we were hoping to get out of it. Looked back and the patient had been getting almost weekly CTs almost every time a new staff came on for like months, and I put them through another one that basically gave no clinical info.

I signed a refill request too quickly intern year and ended up sending a patient 5 times their usual dose of a medication. Realized pretty quickly (within in hour), but not before patient went to pick up the script and was like, "what the hell?" (fortunately they knew their medication and doses). Called the pharmacy and patient frantically and the patient thought it was pretty funny. I almost had a heart attack though.

Those are the bad ones I remember, but there were definitely more. As for near misses, I don't know how many times I've put in orders on the wrong patient only to realize and correct it right after I sign the order.

you don’t need to be an intern on one of your first rotations to not know how to titrations clozapine..there are people who go through an entire psychiatry residency and never titrate clozapine
 
you don’t need to be an intern on one of your first rotations to not know how to titrations clozapine..there are people who go through an entire psychiatry residency and never titrate clozapine

True, but this is not the case for our institution. We titrate, initiate, or discontinue clozapine all the time.
 
Yeah these things happen all the time. I’ve had my share of near misses too.

Some things like NG tubes in lungs I wouldn’t call an error per se. If you haven’t put an NG tube in a lung then you simply haven’t put in many yet. The key point is recognizing you’ve done it and taking it OUT of the lung. Putting tube feeds into a lung would be a serious error.

I mean, when the child dies because they get a pneumothorax from the NG tube in the lung, pretty sure everyone is going to call it an error. NG tubes don’t end up in the lungs of normal people. Because they have a cough reflex that will alert people that something is wrong. Something that results in no harm most of the time is still an error. The point is to catch the error before it results in harm. In this case, it was the small error itself that resulted in the harm.
 
Postop ortho patient had lovenox 40mg qday scheduled at 0700. Night nurse gave it before his shift ended at 0700 to help day nurse. Day nurse gave it at 0730 when he got in because he didn't know it had already been given and for some reason scanning the med didn't catch it. He bled so much into his knee replacement we transfused him 2u pRBC and we had to talk him back to the OR for I&D hematoma. Learned my intern lesson then. Never schedule meds within an hour of shift change.

Error was disclosed to the patient, and a patient safety report was filed. Think it resulted in better nursing sign out as we never ran into that issue again. The patient was remarkably understanding.
 
I mean, when the child dies because they get a pneumothorax from the NG tube in the lung, pretty sure everyone is going to call it an error. NG tubes don’t end up in the lungs of normal people. Because they have a cough reflex that will alert people that something is wrong. Something that results in no harm most of the time is still an error. The point is to catch the error before it results in harm. In this case, it was the small error itself that resulted in the harm.
I think it is an issue of definitions. Error implies something was done incorrectly, but many known complications can happen even if all steps are followed properly. Placing an ngt with all the correct steps being followed can still resulting malposition. The correct steps should promptly identify the malposition and address any sequelae as needed. Some people call any complication an error, but I don't agree with that loose application of terms in the absence of any wrongdoing in technique or judgement (i would be interested to hear more about how an ngt malposition caused a pneumothorax, as the tube is soft enough i wouldn't expect bronchial injury to occur and big enough I wouldn't expect it to get to the alveoli unless they were really pushing hard or using a stiffer than normal tube or a dobhoff)
 
Was called to admit an already very sick person who was accidentally given a unit of uncrossmatched PRBC’s in the ED. Patient didn't survive the transfusion reaction.
 
Humans make mistakes— in judgment, technique, execution. Sometimes they forget, or are sloppy, or lazy... or maybe they don’t have enough experience. We are not robots, and the unrealistic expectations of perfection on medical staff baffle me. Even machines make mistakes, let alone human beings. In any other field of work, the natural response is “sometimes mistakes happen, let’s learn from this.” Instead the medical response is to somehow be shocked, like anyone who makes a mistake could not possibly also have the patients best interest at heart (the vast majority of harm is not intentional). This is part of why doctors kill themselves at alarming rates.
 
In any other field of work, the natural response is “sometimes mistakes happen, let’s learn from this.”

Medicine isn’t the only field where perfection is expected. Any field where human safety or health is involved, anything less is unacceptable. That doesn’t mean they don’t try to learn from mistakes though.

Also not trying to correct you, just expand on what you said.
 
See this article by Gawande on reducing mesdical errors that lead to hospital acquired infections:
 
Medicine isn’t the only field where perfection is expected. Any field where human safety or health is involved, anything less is unacceptable. That doesn’t mean they don’t try to learn from mistakes though.

Also not trying to correct you, just expand on what you said.

I don’t disagree but I haven’t seen any other field in which personal blame is so strong. Perfection is expected in aviation for example, but they are great at understanding systemic issues and not just going “that pilot is horrible, should be sued and is a waste of a person”
 
I don’t disagree but I haven’t seen any other field in which personal blame is so strong. Perfection is expected in aviation for example, but they are great at understanding systemic issues and not just going “that pilot is horrible, should be sued and is a waste of a person”

We get it in the military depending on what command you're at and what your rate/designator is. But that's not super relevant.
 
We get it in the military depending on what command you're at and what your rate/designator is. But that's not super relevant.

Yeah that makes sense. It’s not surprising that particularly among surgery residencies, it often seems similar to the military (source, my dad was military and i grew up among that)
 
I think it is an issue of definitions. Error implies something was done incorrectly, but many known complications can happen even if all steps are followed properly. Placing an ngt with all the correct steps being followed can still resulting malposition. The correct steps should promptly identify the malposition and address any sequelae as needed. Some people call any complication an error, but I don't agree with that loose application of terms in the absence of any wrongdoing in technique or judgement (i would be interested to hear more about how an ngt malposition caused a pneumothorax, as the tube is soft enough i wouldn't expect bronchial injury to occur and big enough I wouldn't expect it to get to the alveoli unless they were really pushing hard or using a stiffer than normal tube or a dobhoff)

Agreed. I too distinguish between an error and a complication. One can potentially be prevented while the other cannot.

As for the ngt I would assume it was a styleted dobhoff tube. These seem to be the worst offenders. A Salem sump tube could possibly do it too if the plastic is rigid enough.
 
Agreed. I too distinguish between an error and a complication. One can potentially be prevented while the other cannot.

As for the ngt I would assume it was a styleted dobhoff tube. These seem to be the worst offenders. A Salem sump tube could possibly do it too if the plastic is rigid enough.
If it was a dobhoff i can see it likely just being a complication, a salem sump i feel you would have to use excess force to achieve that so more on the error side.
 
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