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Has anyone actually been successful with using this resource? In any capacity, but especially for mental health? The line we're sold in ODS and by all the higher ups (that likely never actually used it) is that they'll help you with your taxes, they offer you up to 3 or 6 counseling/therapy sessions in town, there was one operator that talked a guy through how to cook a turkey on Thanksgiving, and all this other rainbows and butterflies. But everything that I'm hearing from people that actually called it recently asking for help is that they will do a safety check and either send them to the ER, or tell them to go talk to their chaplain.
I'm sure the government is paying a pretty penny for this service, and I don't think it's getting its money's worth out of it.
Anyone had better experiences with it? Or their service members had good experiences? If it's not doing what it's supposed to, I'm sure there's a contract somewhere that they're in violation of. Sometimes you have to break things to make them better.
I'm sure the government is paying a pretty penny for this service, and I don't think it's getting its money's worth out of it.
Anyone had better experiences with it? Or their service members had good experiences? If it's not doing what it's supposed to, I'm sure there's a contract somewhere that they're in violation of. Sometimes you have to break things to make them better.
