mySchedule

[Aznfarmerboi]

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Watch your optimization plummet....

My optimization is in the 80s...

 

[Old Timer]

You can email [email protected] ...

I think that is the correct email. If it is, they usually respond pretty quickly depending on the issue.

However the demand hours is given by corporate- and can be re-allocated accordingly by your supervisor with regional's approval...

I don't think so. My Supe has been fighting fro more hours and gets nowhere fast.

 

[Aznfarmerboi]

I don't think so. My Supe has been fighting fro more hours and gets nowhere fast.

I am not saying your sup is incorrect in this.

Corporate gives your sup a budget with recommendations for stores. Your sup can re-allocate hours if he wants in the beginning of the year among the stores (sometimes needing approval of the regional manager). This allows him to plan strategically on a district level.

MySchedule takes over from there after hours are finalized. (at least currently). It is now based on previous demand and foward trending (thank god for the latter). BC of this, corporate doesnt want us going over that. One of the main reasons is because stores dont know how to flex up and down properly. The reasoning is even if a store is meeting budget, MySchedule will catch up and see that and allocate more hours.

There are exceptions like new stores or stores who are doing a lot of script suddently (bc the pharmacy down the block lost power, etc whatever the reason).

Overall, depending on your sup and RM, as long as the hours come under what the green sheet says with flex +/-, you should be okay. They are following MySchedule bc as long as you dont add extra help, you will come under. This is with the realization that some people might stay later, punch out earlier, etc...

The problem lies where MySchedule does not factor in a lot of **** (they say they do but they do not understand human activities). So if it takes a new person 15 minutes to type up that rx, it will only see one transaction at drop off when in reality, the line is backing up...

There is also the thing where this is a new tool so different districts/regions are interpreting **** differently and have different understanding and expectations. So some people might get written up if they are even one hour over demand from MySchedule, and some people are being written up if they are over the green sheet. I am not even sure if all of the MySchedule team has the same information because they are just the go between person between the software engineers, corporate, and store- And I am assuming there are more than one MySchedule team.

To add to that also, MySchedule is a tool that is easy to use for basic functions, but can be more intunitive and simplified. For older pharmacists, or pharmacists who never had experience with MySchedule, using that tool to its fullest might require them to go back to school. Its like, using excel is easy for basic stuff, but to really take advantage of its formulas, charts, etc... you have to take a class for it.

 

[doublehh03]

You can email [email protected] ...

I think that is the correct email. If it is, they usually respond pretty quickly depending on the issue.

However the demand hours is given by corporate- and can be re-allocated accordingly by your supervisor with regional's approval...

+1. Demand isn't demand. It never was, and never will be. MySchedule will monitor your 6 week script trend and can flex hours up/down according to budget for you if they see that you are +/- 150 scripts. They no longer use the 11 scripts per tech hour.

You can email them if you are frustrated with your demand and they can specifically monitor your store for you more closely.

Your supervisor has no involvement with the demand/budget. This is all your area and RM, and most likely being instructed by even higher upers.

 

[doublehh03]

I don't think so. My Supe has been fighting fro more hours and gets nowhere fast.

Because your sup can't do anything about the hours. They have no power over this.

What they can do is use the total "district demand" by adding up all the demand of the stores in the district and they can allocate them to spread them out. Stores that have better "demand" or do very well can afford to lose a few hours and be given to stores that have poor demand or struggle. But that will piss off PICs whose hours are being stolen.

Point is: MySchedule sucks. Schedule like how you think your store should be schedule and problem is solved.

 

[Old Timer]

I am not saying your sup is incorrect in this.

Corporate gives your sup a budget with recommendations for stores. Your sup can re-allocate hours if he wants in the beginning of the year among the stores (sometimes needing approval of the regional manager). This allows him to plan strategically on a district level.

This is false. This is the way it used to be. When the Supes get the numbers now, they are read only. They have zero ability to change these numbers

MySchedule takes over from there after hours are finalized. (at least currently). It is now based on previous demand and foward trending (thank god for the latter). BC of this, corporate doesnt want us going over that. One of the main reasons is because stores dont know how to flex up and down properly. The reasoning is even if a store is meeting budget, MySchedule will catch up and see that and allocate more hours.

There is no flex anymore. Look at your green sheets and look at myschedule. There is no correlation. I am, doing over 5% ov3r budget after beating budget by 5% last year and I have less hours than last year.

 

[doublehh03]

This is false. This is the way it used to be. When the Supes get the numbers now, they are read only. They have zero ability to change these numbers



There is no flex anymore. Look at your green sheets and look at myschedule. There is no correlation. I am, doing over 5% ov3r budget after beating budget by 5% last year and I have less hours than last year.

Bring it up to the MySchedule team. What they specifically told me is that your SIX-WEEK trend has to be +150 scripts IN A ROW in order to be flexed up by them manually. What happened was my store was over that for 4 of the 6 weeks so there was no justification for them to flex up (crazy right?). So your store has been over budget by that amount for a 6 week period, bring up the numbers email it to them, and follow up.

But again, if your store is doing well (MCE/WeCare) I won't be surprised that the MySchedule team thinks you don't need the extra hours.

 

[HouTX]

now that corporate neutered your great bosses, welcome to how the rest of CVS employees feel aznfarmerboi and OT

 

[Old Timer]

Bring it up to the MySchedule team. What they specifically told me is that your SIX-WEEK trend has to be +150 scripts IN A ROW in order to be flexed up by them manually. What happened was my store was over that for 4 of the 6 weeks so there was no justification for them to flex up (crazy right?). So your store has been over budget by that amount for a 6 week period, bring up the numbers email it to them, and follow up.

But again, if your store is doing well (MCE/WeCare) I won't be surprised that the MySchedule team thinks you don't need the extra hours.

You have to be over by 150 scripts per week for six weeks to pre-flex. Miss one week and you are off and have to start again. So at 2700 per week I would have to beat budget by 6% to preflex.......

 

[doublehh03]

You have to be over by 150 scripts per week for six weeks to pre-flex. Miss one week and you are off and have to start again. So at 2700 per week I would have to beat budget by 6% to preflex.......

The system would "pre-flex" for you (or according to MySchedule) if you beat budget by that much for 6 weeks in a row.

Again, it's simply another method for CVS to make profits by ensuring you stay within budget. They know most stores won't, that's why they made the budget so low to begin with.

 

[Old Timer]

The system would "pre-flex" for you (or according to MySchedule) if you beat budget by that much for 6 weeks in a row.

Again, it's simply another method for CVS to make profits by ensuring you stay within budget. They know most stores won't, that's why they made the budget so low to begin with.

So what, do you realize how hard it is to beat budget by 150 scripts per week every week. It's *****ic that it's not a percentage.

 

[doublehh03]

So what, do you realize how hard it is to beat budget by 150 scripts per week every week. It's *****ic that it's not a percentage.

That's why MySchedule sucks. Nobody believes in it.

 

[NateRobinson]

Has anyone ever gotten written up for being over hours?

I'm curious to see how that works. Is corporate just trying their hardest to get us to work hard within budgets, or is it real? Part of me thinks its just a ploy to get us to stay within budget. If it happens, great, the company is happy. But more likely than not, stores will be over.

 

[doublehh03]

Has anyone ever gotten written up for being over hours?

I'm curious to see how that works. Is corporate just trying their hardest to get us to work hard within budgets, or is it real? Part of me thinks its just a ploy to get us to stay within budget. If it happens, great, the company is happy. But more likely than not, stores will be over.

Nope.

MySchedule is one of the dumbest things CVS has rolled out. Even trainers on MySchedules don't believe in it. My sup hates it. But our regional manager still tries to preach it. Wonder why.

 

[ChalupaBatman86]

Has anyone ever gotten written up for being over hours?

I'm curious to see how that works. Is corporate just trying their hardest to get us to work hard within budgets, or is it real? Part of me thinks its just a ploy to get us to stay within budget. If it happens, great, the company is happy. But more likely than not, stores will be over.

If your supervisor actually put in writing that you were being disciplined for being over hours...you could bring that document to the board of pharmacy and in most states it would be a violation of pharmacy regulations. You actually do have some legit power as the PIC although most corporations hope you don't realize it or exercise it. Very few PICs would ever have the huevos to do that.

 

[SouthernRetailRPH]

If your supervisor actually put in writing that you were being disciplined for being over hours...you could bring that document to the board of pharmacy and in most states it would be a violation of pharmacy regulations. You actually do have some legit power as the PIC although most corporations hope you don't realize it or exercise it. Very few PICs would ever have the huevos to do that.

What regulations are you referring to? I agree if you were not following RPh:tech ratio but other than that what would you say to the board of pharmacy?

 

[CUpharmD2013]

Has anyone ever gotten written up for being over hours?

I'm curious to see how that works. Is corporate just trying their hardest to get us to work hard within budgets, or is it real? Part of me thinks its just a ploy to get us to stay within budget. If it happens, great, the company is happy. But more likely than not, stores will be over.

I was actually written up for it. I knew I was on my way out the door so I didn't really care.

 

[Sine Cura]

For those at non-24 hr stores that sell > 2,500 a week, you should look at the DLS and notice that parts of the day call for 2, even 3 people doing "pharmacist workflow activities." For example, this Monday calls for 18 hours of "pharmacist workflow activities." How do you reconcile this with 82 total pharmacist hours? Is there a point where you can actually agitate for more pharmacist hours and actually get somewhere?

 

[NateRobinson]

I was actually written up for it. I knew I was on my way out the door so I didn't really care.

See, this is what I don't get. Some say you will get written up, some say its impossible. I believe in mySchedule, but who doesn't want more hours? Lol. If you can get away with it, then more power to you...

 

[doublehh03]

See, this is what I don't get. Some say you will get written up, some say its impossible. I believe in mySchedule, but who doesn't want more hours? Lol. If you can get away with it, then more power to you...

MySchedule doesn't believe in MySchedule. Why should you? LOL.