Yeah this should have been handled at a store level. Don't remember if you said you had a good or bad relationship with your partner/Rx manager but if this tech was really that bad, both of you guys would have no trouble getting rid of her. It just sounds like you have a bad relationship with everyone and I'm sure there's more to story than the one you are presenting us with... If you don't have good relations with most of your coworkers, I suggest you look to work somewhere else because it really isn't worth the trouble working in a toxic environment.