Is anyone else having trouble with academic update? Every time I try to uncheck the "Planned/In Progress" box and save it, it says "A system error occurred, Please contact system administrator." I already emailed OTCAS because their phone line was too busy, but I just wondering if anyone else was having similar issues?
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I am had the same issue. All you can do is call them. The wait was not too bad and they do call backs.
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Does anyone know how to list a class we plan to take for spring semester 2016? I have had my application verified by OTCAS for the classes that I have already completed, but wish to add a semester and class under transcript entry.
I called and got it straightened out. I was unchecking the "Planned/In Progress" box and saving it right away, but you are supposed to uncheck the box and edit your courses for the semester before saving it. I thought you were supposed to do it separately. It is a little hard to explain, but if you call them, they will help you through it step by step
I just checked my update, and there is definitely an error! My grade and credits for my fall class do not show up in the transcript entry section or on the applications that were sent to schools, despite OTCAS saying they successfully verified my academic update. They must have a glitch in their system. I am going to call first thing tomorrow.
