PearsonVue stole my money

[burnneece]

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Hi y'all:
I registered to take the PCAT in October for a November test date. Well things got crazy and there is no way I am going to be able to take it. I tried to reschedule for January and they refused to let me reschedule because I had not signed up for that "window". They took my $200.00 and wont let me reschedule!?!?
Has anyone had a similar problem???

 

[swarles]

Unfortunately that's their policy that you agree to when you register the first time. Each test period is called a window and you can reschedule if its within the same window but if not, you surrender your payment.

Sent from my PC36100 using Tapatalk

 

[burnneece]

it is rather unfortunate. I thought i was purchasing a seat for an exam. That was like all the money I had. I cant believe they treat students like this.

 

[JCzap]

That is why it is smart to schedule the exam immediately. And you agreed to their policy.

 

[prepharm1234]

http://www.pearsonvue.com/pcat/

On the bottom, if you follow the instructions in Canceling your Registration, you should be able to receive a refund. For another test I cancelled, I had to pay $25 to cancel it but got the rest of what I paid for back.

 

[Pharm072011]

The above poster is correct. I scheduled for a July PCAT, but I think I canceled only a week before the exam and I was still able to get a full refund. I just then re-registered for the September PCAT. I think you should be okay...ask for a refund and then re-register for the January PCAT.

 

[tommyVoltage]

I registered for the Oct/Nov PCAT also. There was at least 3 popups telling you the last day to cancel (I believe it was the 30th or 31st). I registered for Nov 9, so I am guessing it is 10 days notice. That is your own fault. Every company has policies that you have to follow.