What do you all do when you have to talk with clueless physicians from the insurance company who are not in your specialty? recently talked to a clueless doctor and i asked her her name, contact info and specialty. She got pissy and told me "we are done here" and I said well clearly this is the wrong decision or something like that and I want to know i'm talking to someone in my same specialty. She called me a few minutes later to tell me she reconsidered her decision and she was approving our request.
Arent these docs supposed to a) know what they are talking about and b) actually be in your same specialty? how is that a peer to peer otherwise? and why do they get pissy when one asks for their info? I think it makes sense. I want to note it in my note so that if crap hits the fan they know who to talk to particularly when the insurance is being ridiculous and unsafe as well as bull headed.
Arent these docs supposed to a) know what they are talking about and b) actually be in your same specialty? how is that a peer to peer otherwise? and why do they get pissy when one asks for their info? I think it makes sense. I want to note it in my note so that if crap hits the fan they know who to talk to particularly when the insurance is being ridiculous and unsafe as well as bull headed.