What's screwing you up is that it's impossible to ask this question with a pH < 7. Pure water already has 1e-7M [H+]. HCN can only ADD to the number of [H+]. Therefore the question only makes sense if the pH is < 7. (At pH=7, there would be 0% ionization since pH=7 implies that no additional hydrogen ions have dissociated other than those from water alone.)
Solving for % ionization at pH = 11 will require a Ka for HCN, as well as a description of the base as either a strong base or provide a Kb. As you can already guess, you cannot solve this problem in the same manner as the original.