Question about my new glasses

[Maxalted]

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I'm hoping someone here would be so kind as to read my post and answer the questions below. My new prescription reads as follows:

Right - -1.00/-2.75/91
Left - -1.00/-2.75/74

I have new glasses which I ordered online. I had to also provide a "Pupillary Distance" which I measured on my own with a ruler to be 64. I received the glasses and something was clearly wrong. I could focus each eye individually, but together my right eye wouldn't cooperate with my left eye. After a week of all day wear the problem is still there. It's hard to describe, almost a stoned feeling visually or as if I was looking through a thin sheet of vellum with my right eye.

I went to LCs (Lenscrafters) where I got my prescription and was told that the axis was off by 5 degrees (96 instead of 91). He tried to rotate the lens into position, but scratched them, so now I still can't see perfect and there is a circular scratch on my lens.

My questions are:

1) How important is the PD in someone like me with an astigmatism? Is it a problem that I am measuring it myself?
2) Does 5 degrees really make that much of a difference on the axis?
3) Is it better for me to have someone locally provide new lenses (I've been quoted at $162 by LCs with an "oops I fudged up your lenses" discount) or is this a simple mistake that an online company would easily correct if I sent back the glasses? My biggest fear is that the actual prescription is wrong and the glasses will come back 2 weeks later still screwed up.

Thanks for the help.

For what it's worth, here is my last prescription from 2008:
Right - -1.25/-2.25/89
Left - -1.00/-2.25/75

 

[Shnurek]

Asking medical/optometric advice is against the rules here. Think about it logically. How can we see what is happening with your eyes, know your history, know if your glasses were even made properly because you ordered them online and know if you measured your PD correctly without physically testing you and your glasses.

 

[Maxalted]

Ok then, lock the thread. Thanks for reading.

 

[319671]

we should just lock and keep it up here for anyone who thinks ordering glasses online is a good idea LOLS

 

[Commando303]

I'm hoping someone here would be so kind as to read my post and answer the questions below. My new prescription reads as follows:

Right - -1.00/-2.75/91
Left - -1.00/-2.75/74

I have new glasses which I ordered online. I had to also provide a "Pupillary Distance" which I measured on my own with a ruler to be 64. I received the glasses and something was clearly wrong. I could focus each eye individually, but together my right eye wouldn't cooperate with my left eye. After a week of all day wear the problem is still there. It's hard to describe, almost a stoned feeling visually or as if I was looking through a thin sheet of vellum with my right eye.

I went to LCs (Lenscrafters) where I got my prescription and was told that the axis was off by 5 degrees (96 instead of 91). He tried to rotate the lens into position, but scratched them, so now I still can't see perfect and there is a circular scratch on my lens.

My questions are:

1) How important is the PD in someone like me with an astigmatism? Is it a problem that I am measuring it myself?
2) Does 5 degrees really make that much of a difference on the axis?
3) Is it better for me to have someone locally provide new lenses (I've been quoted at $162 by LCs with an "oops I fudged up your lenses" discount) or is this a simple mistake that an online company would easily correct if I sent back the glasses? My biggest fear is that the actual prescription is wrong and the glasses will come back 2 weeks later still screwed up.

Thanks for the help.

For what it's worth, here is my last prescription from 2008:
Right - -1.25/-2.25/89
Left - -1.00/-2.25/75

Asking medical/optometric advice is against the rules here. Think about it logically. How can we see what is happening with your eyes, know your history, know if your glasses were even made properly because you ordered them online and know if you measured your PD correctly without physically testing you and your glasses.

Agreed, this isn't a place for the dispensing of medical advice, but I think we can answer the original poster's general questions without much difficulty:

1. The significance of P.D. varies with many factors (e.g., the patient's binocular status, the patient's occupation, the type of eyeglasses). Astigmatism, generally, wouldn't likely make the value very much more meaningful, but, in your case, there's quite a difference in the axes between your two eyes. Accordingly, if your P.D. is off by a lot, you may incur vertical diplopia, which can be hard to tolerate (but would go away, if you closed either eye).

2. The higher your cylinder (i.e., correction for astigmatism), the more important it is to be accurate in your axis. In your prescription, which contains 2.75D of cylinder in either eye, I'd think 5 degrees could make a noticeable difference to you. That said, nailing down exactly what the axis is, is a subjective process, and you'd be hard-pressed to say someone who got 71 degrees was more or less correct than someone who got 75.

3. I've no opinion on how you should proceed, personally.

we should just lock and keep it up here for anyone who thinks ordering glasses online is a good idea LOLS

That's silly: many people would do just fine ordering eyeglasses on-line.

 

[Maxalted]

That's perfect. Thanks for your answers Commando. I hope that doesn't get you banned from this forum.

The online company has been very apologetic and will fix the problem, the biggest downfall being that it will take up to 3-4 weeks to get my new glasses back, and of course my fear that they will come back with another problem.

And as far as online companies go, I have ordered my last 2 (now 3) pair of glasses online and they have come with sturdy, fashionable frames and adequate lenses, at a significantly cheaper price than any big box store. The last pair I purchased online were drill mounts that withstood a harsh outdoor work environment. I'm replacing them after 3 years more for fashion reasons then anything else.

The last time I bought my glasses locally, it was through a local and independent eyecenter where I ended up spending over $600 because I wanted quality service and a quality product. When I got my glasses I was having trouble seeing with them. My initial advise from them was that it can take up to a week to adjust to the new prescription, so for a week I walked around not being able to see. Finally I went in and sure enough I got the wrong prescription entirely! I wasn't mad so much about the mistake they made, since we all make mistakes, but I was upset about the bad advise they gave me after I had given them so much of my money. That's when I decided to start buying online.

Sorry about the rant.

 

[Jason K]

I'm hoping someone here would be so kind as to read my post and answer the questions below. My new prescription reads as follows:

Right - -1.00/-2.75/91
Left - -1.00/-2.75/74

If you have a prescription like yours and you order glasses online, your odds of problems are very high. There's more to a pair of glasses than the power in the lenses. In the future, I would suggest you go to an optometrist, get a prescription, and have the glasses made/ordered by your doctor. They need to be fit to your face, not just ordered from the internet. And you definitely don't want to measure your own PD. You know what they say about dentists, right? The dentist who works on himself has a fool for a patient?

For now, I'd go back to LC and have the glasses made by them or go to a private ODs office and have them do it. I wish more people understood why, but ordering glasses online is not a good idea for many people. It sounds like your PD is wrong. With your Rx configuration, small errors in PD, combined with your particular eye alignment could be an easy explanation for your symptoms. To have it done right will cost you a few extra dollars and involve someone actually helping you in person - hence the extra cost. Get it done right. Like anything else, if you try to save a few bucks by going online, you might just end up costing yourself more in the long run.

 

[blazenmadison]

If you were a -1.00 sph OU, it probably wouldn't be a big deal. You have a lot of astigmatism and very little room for error. I suggest you go to an optician to get your glasses made. Even a big box store like LC or Costco would do better than online stores.

 

[Ben Chudner]

Agreed, this isn't a place for the dispensing of medical advice, but I think we can answer the original poster's general questions without much difficulty:

I agree. The thread does not need to be locked based on the 5 questions the OP asked.

 

[ICOOD]

Well, You got what you paid for.